Microsoft Teams Is Down and Users Aren’t Happy

Update #2: Microsoft has confirmed to Thurrott.com that the issue has been resolved, stating: “We can confirm that we have fully resolved connectivity issues that some users may have experienced.”

Update: Microsoft Teams is slowly coming back online as of 10:30AM PT after hours of downtime:

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https://twitter.com/MSFT365Status/status/1097549451562954752

Original story follows.

Microsoft Teams is facing some issues this morning. Users are having trouble logging into the service since this morning, preventing them from completely using the service.

It is not clear how widespread the outage is, or if it’s affecting all Microsoft Teams apps, but users of the service aren’t happy. Microsoft first acknowledged the issue at 6:33AM PT on Twitter, though it seems like the outage started even before that. “We’re investigating an issue in which users may be unable to access Microsoft Teams. More details can be found in the admin center under TM173756,” Microsoft said in the tweet.

Microsoft has been unable to report the downtime properly here — in fact, the official Microsoft 365 status page continues to state that there are no problems on the service as of right now, which is simply inaccurate.

Users obviously aren’t happy with the way Microsoft is dealing with the downtime. “I love using @MicrosoftTeams & look forward to continue using it. As the end user, this took a long time to tweet. I’ve spent time this AM figuring out if it was an issue with our organization or with 365, which could have been avoided with a quicker, public response,” a Twitter user complained. Others are voicing the same concerns, with some claiming that the service works fine through the iOS app.

And as you may have guessed, there are some Slack-related memes, as Slack is pretty well known for its regular outages.

Either way, Microsoft Teams is still down as of right now, and we’ll update this article when the service is back online.

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Conversation 26 comments

  • Vladimir Carli

    Premium Member
    18 February, 2019 - 11:13 am

    <p>Of course users aren’t happy, we spent two hours trying to get in a conference call this morning. We could not find any info about an outage an we thought it was a problem on our side. Are we supposed to monitor microsoft’s Twitter account?</p><p>V. </p>

  • AnOldAmigaUser

    Premium Member
    18 February, 2019 - 11:24 am

    <p>Yup. It is down on desktop, and the web. Works on iPhone. Doh.</p>

    • ejuly

      18 February, 2019 - 11:49 am

      <blockquote><em><a href="#405640">In reply to AnOldAmigaUser:</a></em></blockquote><p>An Android – it appears</p>

  • dcdevito

    18 February, 2019 - 11:26 am

    <p>This is definitely Office 365's Achilles heel: reliability. </p>

    • evox81

      Premium Member
      18 February, 2019 - 10:28 pm

      <blockquote><em><a href="#405641">In reply to dcdevito:</a></em></blockquote><p><strong><em>The sky is falling!!!!</em></strong></p>

    • mrdrwest

      19 February, 2019 - 5:50 pm

      <blockquote><em><a href="#405641">In reply to dcdevito:</a></em></blockquote><p><br></p><p>This ANY service providers Achilles heel, SMH…</p>

  • navarac

    18 February, 2019 - 11:27 am

    <p>….and of course it's a Federal Holiday as well.</p>

  • 15gregm

    18 February, 2019 - 11:45 am

    <p>I am able to log in now as of 10:40 a.m. CST</p>

    • smfx

      18 February, 2019 - 11:55 am

      <blockquote><em><a href="#405645">In reply to 15gregm:</a></em></blockquote><p>Glad you are able to! Still unable to here at 10:51 a.m. CST</p>

  • ejuly

    18 February, 2019 - 11:48 am

    <p>Humm, I am probably in the monority but Teams is working for me.</p>

    • Polycrastinator

      18 February, 2019 - 1:31 pm

      <blockquote><em><a href="#405646">In reply to ejuly:</a></em></blockquote><p>It was fine for me, and the guy in the cube next to me couldn't connect. So it doesn't seem like there was a lot of rhyme or reason to who was affected, but from the quick check I did around the office, it looks like maybe 10% or 20% of users couldn't connect only.</p>

  • techsalot

    18 February, 2019 - 12:01 pm

    <p>Thats why they need an On Prem solution </p>

    • lvthunder

      Premium Member
      18 February, 2019 - 4:28 pm

      <blockquote><em><a href="#405653">In reply to techsalot:</a></em></blockquote><p>Yeah because on prem solutions never break. Good grief.</p>

      • Greg Green

        18 February, 2019 - 6:59 pm

        <blockquote><em><a href="#405721">In reply to lvthunder:</a></em></blockquote><p>At least when on site solutions break you have someone on hand to yell at or fire.</p>

      • Tony Barrett

        19 February, 2019 - 2:29 am

        <blockquote><em><a href="#405721">In reply to lvthunder:</a></em></blockquote><p>Based on what we're regularly seeing, a good on prem solution with trained staff WILL be more reliable, faster and consistent. Office362 and falling….</p>

    • train_wreck

      19 February, 2019 - 6:19 pm

      <blockquote><em><a href="#405653">In reply to techsalot:</a></em></blockquote><p>One of the clients my work helps consult with is looking to put their on-prem email/doc-sharing solution <em>back</em> after scrapping it some time ago. They had had over 3 years of on-prem uptime before switching to O365 last year, upon which they’ve dealt with 2 separate outages.</p><p><br></p><p>But, you know, cloud.</p>

  • Winner

    18 February, 2019 - 12:03 pm

    <p>To the cloud! To the cloud!</p>

  • david.thunderbird

    18 February, 2019 - 12:03 pm

    <p>Aw come on cut MS some slack.</p>

    • StevenLayton

      18 February, 2019 - 1:49 pm

      <blockquote><em><a href="#405656">In reply to david.thunderbird:</a></em></blockquote><p>I see what you did there :)</p>

  • compunut

    Premium Member
    18 February, 2019 - 1:08 pm

    <p>It came up a few minutes ago for me after about 4.5 hours of downtime.</p>

  • locust infested orchard inc

    18 February, 2019 - 5:25 pm

    <p>Satya Nadella and his various Teams are a bunch of Slackers for the mishandling of the downtime.</p>

  • spacein_vader

    Premium Member
    18 February, 2019 - 5:41 pm

    <p>Between this and the office downtime a couple of weeks ago they it's only February and it's already Office363</p>

    • Greg Green

      18 February, 2019 - 6:58 pm

      <blockquote><em><a href="#405754">In reply to spacein_vader:</a></em></blockquote><p>Thanks, now I get what Office363 means. Took another crisis for me to figure it out. Sometimes I’m as slow as MS.</p>

  • skane2600

    18 February, 2019 - 6:56 pm

    <p>Is it really true that management is to blame for the Slack fad? I always assumed it was developers who pushed for it. In the interest of full disclosure, I consider most collaboration tools to be BS. </p>

    • wright_is

      Premium Member
      18 February, 2019 - 11:26 pm

      <blockquote><em><a href="#405773">In reply to skane2600:</a></em></blockquote><p>Our management has banned all chat tools…</p>

  • dontbe evil

    19 February, 2019 - 1:51 am

    <p>shit happens</p><p><br></p><p>mspoweruser.com/slack-is-down/</p>

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