Maps Locking Up on my Phone

For the past couple weeks, the Maps app has been locking up on my phone at random. It launches fine, but after I enter a start and destination location, it locks up on the “Here we go…” screen.

Restarting the app and rebooting the phone doesn’t fix the issue.

Has anyone else been having this problem?

I can’t tell if this is a software bug (in which case I can just wait it out until MS has a fix) or a hardware issue (in which case, I will need a new phone). Has anyone else been having this problem?

Conversation 4 comments

  • jimchamplin

    Premium Member
    27 December, 2017 - 10:10 am

    <p>On what phone? If it’s a Windows phone, please replace it. There will likely be no “fix.” The software is in maintenance, and unless something is a security issue, it’s highly likely Microsoft won’t be dealing with it.</p>

    • JimP

      27 December, 2017 - 10:17 am

      <blockquote><a href="#231410"><em>In reply to jimchamplin:</em></a></blockquote><p><br></p><p>Lumia 950XL. It's the same Maps app that runs on Windows desktop. Microsoft is still updating those apps.</p><p><br></p><p>In any case, my question was <strong>Has anyone else been having this problem?</strong></p>

      • RicketyTiger

        27 December, 2017 - 2:21 pm

        <blockquote><a href="#231418"><em>In reply to JimP:</em></a></blockquote><p>hi Jim, </p><p>my maps app seems fine. 950XL</p>

  • xperiencewindows

    27 December, 2017 - 10:40 am

    <p>Download another navigation app. If the app works fine with the new one you download, it will tell you that the default Maps app is the problem.</p>


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