Microsoft, whats going on ??? Office 365

<p>Which version of Office 365 are you having trouble with? Is it a business account, home or personal?</p><p>The support and recovery assistant for Office 365 is generally used to find problems with Outlook (exchange online), so if that is not the cause of your problems, it might not help.</p><p><br></p><p>If it is a home or personal account</p><p class="ql-indent-1">Login to account.microsoft.com with your Microsoft Account</p><p class="ql-indent-1">Select Subscriptions and Services from the options at the top of the page</p><p class="ql-indent-1">Click on Installs, under your Office 365 Home/Personal subscription</p><p class="ql-indent-1">Install the software</p><p><br></p><p>If it is a business account, and you are doing your own IT support, it may be that you have not activated the licenses for your user account (Ask me how I know).</p><p class="ql-indent-1">Log in to portal.office.com</p><p class="ql-indent-1">Select the Admin App, to open the Admin Portal</p><p class="ql-indent-1">Click on the "Show more" option in the navigation pane. This adds more items to the menu, as the name implies.</p><p class="ql-indent-1">Expand "Setup", then click on "Products"</p><p class="ql-indent-1">Select the user/users that you want to license, then choose the "Manage product licenses"</p><p>Ideally, you will now be able to activate Office with your account.</p><p><br></p>