Outlook.com add contact button

I’m seeing weird behavior in outlook.com (personal, not corporate). When I’m on the people page, there’s no add contact button. I had to add a contact on my phone in the browser there because I couldn’t find the button in the desktop browser on outlook.com. There’s supposed to be a button, but I don’t see it. I tried in Edge, Firefox, and Chrome. Anyone else seeing this behavior, or am I not seeing the button?

Conversation 14 comments

  • lwetzel

    Premium Member
    08 January, 2022 - 12:10 pm

    <p>I see no way to add a contact in outlook.com.</p>

    • Bart

      Premium Member
      09 January, 2022 - 12:03 pm

      <p>Normally there is a button above "Favorites" on the left-hand pane. Looks like there is a problem at the moment.</p>

  • lwetzel

    Premium Member
    08 January, 2022 - 12:27 pm

    <p>Actually, there is a way. It is not intuitive. </p><p><br></p><ul><li>Got to People.</li><li>Under Folders on left select New folder.</li><li>Type new name for the folder (I used "Test").</li><li>Select the "Test" folder and in the middle pane is a ‘+ Add a contact'</li><li>Click that and add a new contact. Click Create.</li><li>The new Contact will be in the "Test" folder but you can move it to the folder you like such as Contacts.</li></ul><p><br></p><p>Possible to do but what a pain. Good Luck!</p><p><br></p><p><br></p>

    • miamimauler

      09 January, 2022 - 12:14 am

      <p>@lwetzel</p><p><br></p><p>"<span style="color: rgb(0, 0, 0);">Actually, there is a way. It is not intuitive"</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">Of course it isn’t, it’s Microsoft after all.</span></p>

    • Bart

      Premium Member
      09 January, 2022 - 12:06 pm

      <p>One other option is to start a new email. Add their email address. Once that is done, select the email address. A new pane will pop-up. At the bottom of this pop-up pane is the option to add the contact.</p>

      • jbinaz

        10 January, 2022 - 9:29 am

        <p>That’s a good way to approach it as well. I shouldn’t have to do that, but it does work. Thank you!</p>

    • jbinaz

      10 January, 2022 - 9:28 am

      <p>Wow! Thank you for the reply, and I hope you didn’t spend too long looking for that solution.</p><p><br></p><p>So utterly dumb that the option is missing anywhere on the screen without having to jump through hoops. I have considered moving all my contacts to iCloud, but I still use outlook.com for email, and I’d like to have my contacts, there, too. It’s easier to have them in Outlook and show up on my iPhone than the other way around (if that’s even possible).</p><p><br></p><p>Here’s a fun one – I selected a contact in outlook.com, and I can’t find a way to delete it, either. ?‍♂️</p>

      • anoldamigauser

        Premium Member
        10 January, 2022 - 10:33 am

        <p>Right-click on the contact. The context menu includes <em>Edit, Delete, Add to Favorites</em> and <em>Add to List.</em></p><p><br></p><p>If Project Monarch is based on OWA, hopefully, they will add back a New Contact button. For now, that is the only use I have for the People app in Windows.</p><p><br></p>

  • yoshi

    Premium Member
    10 January, 2022 - 9:25 am

    <p>I just checked and the Add button is no longer there for me as well. Ahh, Microsoft. You continue to amaze.</p>

  • wolters

    Premium Member
    10 January, 2022 - 11:30 am

    <p>I am glad you posted this because I cannot find a way at all on Outlook.com to import contacts…can anyone else locate the IMPORT option? Might be part of the same issue. </p>

    • yoshi

      Premium Member
      10 January, 2022 - 12:39 pm

      <p>Good catch. I’m not seeing that as well. The entire contacts section is useless right now. Can’t add, can’t delete, and no import/export. </p>

      • wolters

        Premium Member
        10 January, 2022 - 1:12 pm

        <p>I’m actually trying to give the Surface Duo 2 a try as my primary device and use Outlook.com for contacts/calendar and this is not helping. </p>

    • dkrowe

      Premium Member
      10 January, 2022 - 4:06 pm

      <p>Funny you mention that…I tried searching Help for "add contact" and the topic displayed was "How to import contacts".</p>

  • yoshi

    Premium Member
    11 January, 2022 - 10:24 am

    <p>FYI – it looks like it’s fixed now. All the options are back in place for me.</p>

Windows Intelligence In Your Inbox

Sign up for our new free newsletter to get three time-saving tips each Friday

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Thurrott © 2024 Thurrott LLC