So, I’m trialling MS 365 Business Basic (exchange, 1TB OneDrive, web-only office apps) to see if it is worth my while for my email/calendar/contacts hosting. But I’m running into a bug with the outlook.office.com ‘Birthdays’ calendar (the one built into web Outlook, that takes birthdays from Outlook contacts and makes a calendar of them), where it is displaying birthdays and their dates offset by +1 days. So, a birthday for a contact on April the 2nd, shows up in the ‘Birthdays’ calendar on and as April the 3rd.
Dates are entered correctly into contacts (a mix of imports and newly created), and time zones are setup correctly in web Outlook, 365 Portal Admin page, and locally too in Windows and Mac. The issue occurs on both Windows and macOS, but not with the Android Outlook app. So, it would seem to be an issue server-side in web Outlook.
The reason I’m posting about it here, is MS 365 support don’t seem to know what’s going on or how to fix it. They’re nice, friendly, responsive… but just don’t know. And my trial is ticking away. While it might seem like a small bug, the fact is it’s pretty important I’m aware of when clients are having their birthday, not to mention family! 😉 It just isn’t good to wish someone happy birthday a day late. And I’m used to relying on this kind of contacts and calendar feature to see me right with this info. I don’t know if I want to progress with a sub once my trial runs out, if this issue isn’t sorted. I’ve way too many contacts to want to enter birthdays into my calendar, manually.
Has anyone else experienced this issue? Did you discover what caused it? Is there a fix?