Missing Images when logged in – Access Denied on AWS Images

4

Hi,

I was reading the More Mobile: The New Setup (Premium) – Thurrott.com article posted 30th November 2021 as a logged in user and wasn’t able to view any of the images. When viewing the images in a new tab, AWS reported back an Access Denied message, see below.

URL: https://thurrott.s3.amazonaws.com/2021/11/laptop-stand-hero2.jpg

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>EA0MHN9B628TVFJD</RequestId>

<HostId>pvQeiOS6EyrE5nhMah4yG7yjaFWXXSp5YxjWSJoLnoiSYX/62qy/GrQZJtBk6QJtIsiuBsFlXDA=</HostId>

</Error>

Comments (4)

4 responses to “Missing Images when logged in – Access Denied on AWS Images”

  1. Paul Thurrott

    As always, please contact [email protected] if you see an issue like this. I can't do anything to troubleshoot or fix this, sorry.

  2. wright_is

    Just for information, no problems, here in Germany using Windows, iOS and iPadOS, Firefox and Safari.

  3. sledge

    Also get the same thing. Have emailed [email protected] but no response. This has been happening for months along with not seeing comments on free allocation articles or being able to comment.

  4. driftsk

    Same here. Any premium article being read in the free monthly allowance has broken images with Access Denied from AWS. This is disappointing.