My Account was deleted somehow..

Currently working with Tim in Support to get this straightened out.

History – 2 year Premium member – I recently posted a link in the ‘spammer’ area of what I believed to be spam in the forums here at Thurrott.com. A few days later, My logon to the site is not working..

Tried to use the web interface to submit the problem, found that did not work. Tried to change password – not recognized..

Sent an Email to the ‘bugs’ or ‘help’ email here, and eventually got a reply from Tim, who is trying to help, but can not find any record of my username or email – premium account no less?

So today, I re-registered under the same credentials I used when I first started here – They work.. Thumbs up! Now to get the premium membership reinstated for the rest of my subscription…

I feel like I am in an episode of the ‘Twilight Zone’ where I disappear and there is no record or memory of me – but yet I exist and am still here – I can almost hear Rod Serling now as I begin to smell his cigarette……. (insert theme here…)

Conversation 7 comments

  • Brad Sams

    Premium Member
    20 March, 2019 - 7:37 am

    <p>I took a quick look at your account and it looks like premium has been re-added, if this isn't the case – i will make sure it is done today.</p><p><br></p><p>Apologies for this, not quite sure what happened here 🙁 </p>

    • travlinman

      20 March, 2019 - 10:15 pm

      <blockquote><em><a href="#413958">In reply to brad-sams:</a></em></blockquote><p><br></p><p>Thank you Brad,</p><p><br></p><p>It appears fixed.</p><p><br></p><p>I have followed Paul on the old WinSuperSite and on here at Thurrott.com. I have much enjoyed reading your articles as Pauls. I like to say abreast of the latest and upcoming tech news. </p><p><br></p><p>I appreciate the apples to apples – between the lines commentary on today's tech. (Even when Paul goes a little 'John C. Dvorak' on occasion in an article or a video.. :-)&gt; ) </p><p><br></p><p>Thank you again – to Paul, Brad and the rest of your team to keep this site up and running.</p><p><br></p><p>Travlinman.</p><p><br></p><p>PS: The lighthearted banter in your videos are much enjoyed.. </p>

  • Paul Thurrott

    Premium Member
    20 March, 2019 - 7:53 am

    <p>Not sure what this post is for if you're working with Tim, since [email protected] is the only viable route for this kind of support in that Brad and I can't do anything about this. </p><p><br></p><p>But … yes, apologies. It's unclear what happened exactly. That said, we've had a massive issue with forum and comment spam in recent weeks, and we're being aggressive about removing spam. It's possible you got caught up in that, I guess. I do know that Tim is working on it.</p>

    • hoomgar

      20 March, 2019 - 2:08 pm

      <blockquote><em><a href="#413961">In reply to paul-thurrott:</a></em></blockquote><p>You could have omitted that first paragraph Paul as this is one of your premium subscribers and he was only making conversation about the issue.&nbsp; That comment could (and most likely was) taken as offensive and deflective.&nbsp; It's your name on the site.&nbsp; Who does what is actually irrelevant in this regard.&nbsp; Tisk tisk…</p>

  • hoomgar

    20 March, 2019 - 2:48 pm

    <blockquote><em><a href="#414083">In reply to skane2600:</a></em></blockquote><p>I feel ya trust me. Its the wording and the fact that members will do this. I know I might? I would be put off by the comment and taken it as snide. Not a big deal, just seems combative and unprofessional to me. Again, just my take on this I guess.</p>

    • skane2600

      20 March, 2019 - 3:13 pm

      <blockquote><em><a href="#414084">In reply to Hoomgar:</a></em></blockquote><p>Sorry I deleted my comment while you were apparently responding to it. I deleted it because I felt my point was undermined by the fact that a "Support" category exists within the Forum suggesting that it's an appropriate place to ask for support.</p>

  • gulshan059

    16 September, 2021 - 7:26 pm

    <p>Is Microsoft going to Implement RCS support for Windows11/Your Phone?</p>

Windows Intelligence In Your Inbox

Sign up for our new free newsletter to get three time-saving tips each Friday

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Thurrott © 2024 Thurrott LLC