Can no longer view forum replies in Chrome or Edge

It seems some change must have been made to the site a few weeks ago as I can no longer view the replies to forum posts whilst I can view the question/topic and can see people’s comments on articles.

It doesn’t seem to matter if I am logged in or a guest.

Is anyone else experiencing the same problem? If I don’t reply to you then it is because I can’t see your answer!

Thanks

Robin

Conversation 8 comments

  • robinwilson16

    02 July, 2017 - 5:53 pm

    <p>Ok it seems the replies box loads in this topic. Maybe because it's mine but it hasn't worked for a few weeks now although it did used to work.</p><p><br></p><p>This is how it normally looks:</p>

  • robinwilson16

    02 July, 2017 - 5:56 pm

    <p>I can't post an image and when I upload somewhere and press the image button and paste the URL, the image appears in the box but pressing "Post Comment" just says that something went wrong.</p><p><br></p><p>Here is the image I was trying to add so you can see how it looks: http://www.rwsbetas.com/RepliesMIA.png</p&gt;

  • anchovylover

    02 July, 2017 - 6:11 pm

    <p>Firefox isn't showing comments also unless I'm logged in.</p>

  • robinwilson16

    08 July, 2017 - 7:39 pm

    <p>The comments box went missing again on this topic the following day after posting my reply below and has been MIA in Chrome and Edge on all forum posts each time I checked until today when it now appears again.</p><p>Basically nothing loads underneath the Post Reply text so there is no box to reply in and no-one else's comments and refreshing doesn't help. Is it because it loads after initial page load from another URL using AJAX and is possibly timing out?</p>

  • Brad Sams

    Premium Member
    08 July, 2017 - 9:28 pm

    <p>This is an odd one…are you logged in or out when you can't see the comments? </p><p><br></p><p>Just checked with Chrome and Edge and could see on both but want to look into this if you are still seeing a problem</p>

  • robinwilson16

    09 July, 2017 - 6:56 am

    <p>Hello Brad</p><p><br></p><p>Thanks for the reply.</p><p><br></p><p>When it stops working it doesn't seem to matter whether I am logged in or out and seems to affect all forum posts.</p><p>Currently it works in Edge and Chrome both logged in or logged out.</p><p><br></p><p>When testing this I did notice that if whilst on this topic I try to log in and put the wrong password in it directs me here which gives a 404 error: http://www.thurrott.com/forums/support/uncategorized/thread/my-account?login=failed</p><p><br></p><p>It has never affected comments in news articles and is just related to forum posts.</p><p><br></p><p>Maybe it will be ok now.</p><p>I will let you know if it happens again (although I'll need to wait for the reply box to return of course!).</p><p><br></p><p>Thanks</p><p>Robin</p>

  • robinwilson16

    09 July, 2017 - 6:58 am

    <p>Also if I include a URL with either http:// or https:// at the beginning then pressing Post Comment says "Something went wrong.". Removing the http:// then allows the topic to post but I worked this out from trial and error.</p><p>EDIT: Posting the above said "You can't enter an empty comment." but posted it anyway.</p>

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