I tried to renew my premium membership today, but I came across this above. Shipping? What exactly would y’all be shipping me? Is this an error? If so, would shipping be refunded? Or is there an ETA for removing the shipping charge?
20 August, 2017 - 8:47 pm
<p>I just renewed and had the same experience. It added $6.65 to my total cost for "Shipping".</p><p><br></p><p>I would really appreciate some clarification as to what this shipping charge is for and whether or not it is to be removed/refunded same as <a href="/users/hrlngrv" target="_blank" style="color: inherit;">HRLNGRV </a>.</p><p><br></p><p>EDIT: Actually, on second thought, I reconsidered and cancelled my renewal order. Best of luck!</p>
<blockquote><a href="#167718"><em>In reply to TechnoBill:</em></a></blockquote><p><br></p><p>I'll get that refunded, will check on all recent orders and figure out why this thing thinks you need to be charged shipping. None of these orders should be charging shipping…</p>
<blockquote><a href="#169039"><em>In reply to hrlngrv:</em></a></blockquote><p><br></p><p>Shooting for today. We are working with a 3rd party vendor (the eCommerce platform) to help diagnose why this is happening. </p>