Driver updates in Windows Update

Hi everyone.

I’m trying to update drivers through Windows Update, because it’s the easiest and fastest way to set a machine up, and it’s the only way to pick compatible/up-to-date drivers for pre-2013 machines. But since several days ago, Windows Update is not offering drivers on my clean installs anymore, doesn’t matter if it’s a newer machine or an older one. Other type of updates are being offered normally, though. The only way is to install them manually, but usually is a hassle. Anyone with the same problem?

Conversation 5 comments

  • waethorn

    06 September, 2019 - 11:19 am

    <p>Windows Update is hit or miss with driver updates. Even when they have drivers listed, they're sometimes a mismatch for the hardware.</p><p><br></p><p>If it's a name-brand system, get the driver auto-install program from them. Dell, HP, Lenovo, Acer, etc., all have them. Aside from Acer, the other brands' driver utility will usually tell you if there's a BIOS/UEFI firmware update too. It's best to do those for best compatibility with newer Windows 10 builds because Microsoft frequently changes stuff in Windows that often breaks compatibility. For Acer, you have to go to the support site: support.acer.com. Compare the newest BIOS with what's actually in your system by way of msinfo32.</p><p><br></p><p>If it's a custom-built desktop, get the motherboard software from the motherboard manufacturers site (again, most have a auto-install program now), and your video card drivers from NVIDIA or AMD's site so that it has better support for the latest games — unless it's one with stock overclocking and custom fan-control utilities like an ASUS card, and then it's probably best to get the driver from them, but YMMV with game compatibility because card makers often don't update their own drivers to the latest reference versions.</p>

    • Kevin Costa

      06 September, 2019 - 11:57 am

      <blockquote><em><a href="#460727">In reply to Waethorn:</a></em></blockquote><p>Yeah, I know all that. I could grab the drivers from the manufacturer utilities or websites, but Windows Update drivers always have been good and up-to-date to me, for newer machines (post-2013), never causing problems. Anyone with Pre-2013 PCs probably have to rely on WU for drivers, because many OEMs does not provide Win10 drivers for those systems, although Win10 runs normally with both built-in and WU provided drivers (even with 8.x and 7 drivers in some cases). I imagine this "shortage" of drivers via WU a big problem for Surface devices, which rely solely on that for updates.</p>

      • waethorn

        06 September, 2019 - 12:02 pm

        <blockquote><em><a href="#460777">In reply to Kevin_Costa:</a></em></blockquote><p>If you can't get Windows 10 drivers for your hardware on a newer build, it's incompatible – see my point about Microsoft breaking stuff. Time to upgrade your hardware or switch operating systems.</p>

        • Kevin Costa

          06 September, 2019 - 12:12 pm

          <blockquote><em><a href="#460791">In reply to Waethorn:</a></em></blockquote><p>Nah man, it's not incompatible. I understand your point, and that MS break things from time to time, but it's not the case. The 1809 and 1903 version were working fine on most of the PCs from 2008 to 2019 (with all drivers detected and installed via WU), and then, suddenly, no drivers are found on any model from any year on new clean installs. Sorry, but in my eyes, that's not a compatibility issue, is a WU issue. No Windows version turn itself incompatible with its hardware overnight.</p>

          • waethorn

            06 September, 2019 - 12:32 pm

            <blockquote><em><a href="#460816">In reply to Kevin_Costa:</a></em></blockquote><p>If there's no drivers, it's likely they pulled them for the reason I mentioned. It's happened when they published Windows 8.1 drivers for Clover Trail Atom's for Windows 10 after Intel said they wouldn't make the chips compatible, and sure enough, the systems would BSOD immediately after the free Windows 10 upgrade was installed. Ask the OEM for support instead, since they make the hardware, otherwise "unsupported" means unsupported.</p>

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