Email for Help/Support

Have used above feature under Contact and have received no response. Does this feature work? Sent a query last Friday and a follow-up on Monday asking for comfirmation of receipt of query. Still nothing. What is the best method to get help/support? Thanks.

Conversation 4 comments

  • 1

    Premium Member
    11 October, 2016 - 3:30 pm

    <p>Yes this page works. &nbsp;I do not currently see any open tickets in our system</p>

    • 266

      Premium Member
      11 October, 2016 - 8:13 pm

      <blockquote><em><a href="#20167">In reply to Tim:</a></em></blockquote>
      <p>Tried again but still nothing. Here is my query.</p>
      <p>mmcpher Alpha Member #245 &amp; Suberungoer Alpha Member #245 (mine) have the same member number. Could you explain why this is? Thanks.</p>

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