However, when I clicked continue reading, the page was just blank on both. No article. 2 Premium articles wasted. And I wasn’t alone: The Standard Comments are full of people reporting the same thing. 🙁
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21 comments
kherm
Premium Member02 May, 2018 - 10:32 am
<p>Did you have an ad blocker on? Maybe it's causing issues?</p>
<p>I've observed the same thing. I used one of my premium article passes and the article loaded for a few seconds but now just loads the comments section, regardless of browser. Thanks for looking into this</p>
<p>I'm having a similar problem with <strong>A Way Forward for the Microsoft Store</strong>, and I have and am using a premium account.</p><p>The article seems to be fubar. There may have been a similar problem a week or two ago with an article which didn't format correctly. Perhaps related.</p>
<p>I thought I would try out the premium content to see what it is all about. </p><p><br></p><p>However, When I try to read "What I use, Build 2018: MacBook Air" I see a button which say "Click to continue reading" above text that says this will be 1 of 3 articles. When I click it, the page just thinks and then ends up at the exact same place. </p><p><br></p><p>This is in both Chrome and Edge.</p><p><br></p><p>I guess I'll just move along.</p>
<blockquote><a href="#273398"><em>In reply to glhs577:</em></a></blockquote><p><br></p><p>I will reach out to you directly regarding this. A few of you have mentioned there's still an issue, I'm not sure what it is as it seems relatively isolated (I've been able to use the system on test accounts).</p>
<blockquote><a href="#273742"><em>In reply to aThingOrTwo:</em></a></blockquote><blockquote>Also when posting any comment with a link get a HTTP 500. I can workaround this by posting and then editing. Does not seem related but thought I would include just in case.</blockquote><p><br></p><p>There is a very high probability that this is a false-positive with our SPAM prevention.</p>
<p>Looking back into this guys. I will update this post when I figure out what's going on. We haven't modified this functionality since it was built so this is a new little cockroach that snuck in somewhere. </p><p><br></p><p><strong>**EDIT**</strong></p><p>This issue has been resolved as of 6:20EST 5/9/18. If you are continuing to have issues please reach out to me at [email protected].</p>
<blockquote><a href="#273785"><em>In reply to Tim:</em></a></blockquote><p>I've just signed up, and I got this on the first Premium article I tried (Microsoft, back on track), if that's any help?</p>
<blockquote><a href="#273921"><em>In reply to manzo:</em></a></blockquote><p>Right you are!</p><p><br></p><p>It was a bug that related only to new accounts that had never taken advantage of this before. I have addressed this issue and everything should be working again.</p>
<p>Reading Premium Articles as non premium member. I read a premium article as one of my 3 premium articles per month at around 9:00 PM EST in the US on November 30th, but instead of charging this against my November allotment it was charged as a December read. could this be corrected?</p><p><br></p>