Unable to renew Thurrott Premium

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I am looking to renew my premium subscription which expired on the 8th but when I select 1 year for $48 the page that loads informs me that this item cannot be purchased and that my cart is empty.

What am I doing wrong? Is it because I am Canadian?

Finley

Comments (9)

9 responses to “Unable to renew Thurrott Premium”

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    anchovylover

    Just giving this a bump to keep it on the front page. How did it go Finley, have you worked it out?

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    Brad Sams

    If you haven't been able to resolve the issue, can you please email [email protected] so we can track this and make sure you get your subscription renewed.



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    Chuck Willemsen

    I am trying to renew my Alpha Member Premium Subscription which expires on August 11, 2017 but when I select 1 year for $42.00 USD the page that loads informs me that this item cannot be purchased and that my cart is empty.

    As per your website on July 11, 2017 it states that Alpha members can renew their subscriptions for the original $42.00 USD promotional pricing. However when I follow the page links I get a “Bad Gateway! “error message. Please confirm as I would like to complete this renewal prior to your promotional offer ending on July 31, 2017.

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    Tim

    Finely, please check your email.

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    Finley

    I was able to renew.


    Not complete sure what the issue was but I did note that the support response email sent me a alpha renew link (https://www.thurrott.com/alpha-renewal ). This was a different link / page that I was directed to when selecting renew from the initial renew email and also when I selected upgrade to premium link on the site.



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