Zoom AI Companion is Going Agentic

Zoom Communications today announced new agentic AI capabilities for its Zoom AI Companion across Zoom Meetings, Zoom Team Chat, and more.

“AI Companion is evolving from a personal assistant to being truly agentic, which signals a major leap forward in how AI can enhance productivity and collaboration at work,” Zoom chief product officer Smita Hashim says. “We’re delivering value for our customers through AI agents and agentic skills that solve real customer problems, helping them connect, collaborate, and get more done, all within the Zoom platform our users trust and love.”

Zoom AI Companion–formerly Zoom IQ–is a generative AI assistant that works across the various Zoom products. It’s provided at no additional cost for those on paid Zoom plans and can help write content, schedule meetings, help manage projects, and connect to outside data sources like Outlook and Google Docs. But with this update, Zoom AI Companion is going agentic with four core skills–reasoning, memory, task action, and orchestration–so that it can complete multistep tasks on your behalf.

New features include:

• Live note creation during meetings, launching in May.

• Voice recorder capabilities that will transcribe, summarize, and capture action items so users can enjoy meeting summaries even when not on a Zoom Meeting or phone call. This will launch later this month.

• Zoom Workflow Automation to connect to third-party apps like Jira, launching in April.

• Calendar management agentic skills that help AI Companion to help keep users organized throughout the workday, manage their time, and stay on top of tasks and meetings, launching this summer.

• Meeting agenda drafting capabilities, launching in March, that will keep teams up-to-date ahead of meetings.

• Zoom Tasks, available later this month, that will execute tasks across Zoom Workplace by sourcing action items from Zoom Meetings, Zoom Team Chat, and Zoom Mail.

• Zoom app for Teams, which will let AI Companion work with Microsoft Teams.

• Writing assistance in Zoom Docs, shipping in June.

• Zoom Team Chat, launching in June, that lets AI Companion provide a summary of shared documents.

• Whiteboard summarization, launching in March.

• Zoom Drive, a new online repository for meeting and productivity files that’s launching in May.

• Admin dashboard, shipping in March, so IT pros can easily monitor organizational usage, product adoption, and performance metrics.

Zoom says that AI Companion will continue to be provided to those with paid plans for no additional cost. You can learn more in the Zoom AI Companion Onboarding Center.