Apple has posted a website promoting how fair its App Store is. But all it proves is that it’s an unjustifiable monopoly that needs to be regulated to be fairer for both users and app makers.
The new App Store website was posted as a passive-aggressive response to an EU investigation of Apple and its business practices in the wake of a Spotify complaint that neatly highlights Apple’s abuses. As I noted in March, the resulting EU investigation, which will absolutely result in charges and behavioral changes for Apple, could drive real change where it's needed. Apple simply takes too much from app makers and service providers that have no other way to deliver apps to iPhone and iPad users. It’s not just a monopoly, it’s an abusive monopoly.