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Customer service is a tricky issue, and it's one that I was largely shielded from…
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Last Monday, we flew home from Mexico City. And last Tuesday, I went back to…
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In yesterday's discussion about comment moderation, I mentioned in passing how wonderful it is to…
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As you probably know, we use OpenWeb for content moderation on Thurrott.com, and I couldn't…
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Note: I’ve decided to move the From the Editor’s Desk editorial to the site so…
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I'm excited to announce that I am now the sole owner of Thurrott.com and am…
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In the June 19 edition of From the Editor’s Desk in the Thurrott Premium newsletter,…
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As you may have seen, Meta last week released Threads, which is logically described as yet…
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My wife and I spend the first hour of every day reading and drinking coffee,…
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I distinctly remember the story that caused me to buy into the hype around 5G,…
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I've spent a lot of time at the doctor lately. There's nothing wrong per se,…
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Our recent move into an apartment has triggered all kinds of reevaluations, and as is…
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You may have seen the story over the weekend about Microsoft killing support for Cortana in…
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I collect little stories so I can add them to bigger pieces I'm writing where…
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Six weeks ago, we moved from a large home into a small apartment about 7 minutes away. The move itself was fast…
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My first job in banking was as a teller for the Bank of New England in the late 1980s. I had no idea…