In the wake of news that Microsoft Teams now has over 20 million active daily users, Slack says it has greater engagement.
“As we’ve said before, you can’t transform a workplace if people aren’t actually using your product,” a Slack spokesperson told me. “Slack continues to see unmatched engagement on our platform with 5+ billion weekly actions, including 1+ billion mobile actions. Among our paid customers, users spend more than 9 hours per workday connected to our service, including spending about 90 minutes per workday actively using Slack.”
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These numbers need to be understood in context. According to Slack, Microsoft’s numbers—20 million active daily users, 27 million voice or video meetings in the last month, and 220 million open, edit, or download actions on files stored in Teams in the last month—can be used against it: They equate to just over 1 monthly voice/video call and approximately 11 monthly file actions per daily active user.
Put more simply, Slack is claiming that its user base is far more engaged with its service than are Teams users with Microsoft’s.
“Engagement is what makes Slack work,” Slack VP Brian Elliott noted back in October. “You can’t transform a workplace if people aren’t actually using the product. And we love the people building apps and integrations on the Slack platform, because they help drive that engagement. Our developer community has scaled with us to create a thriving ecosystem that feeds this engagement.”
Stooks
<blockquote><em><a href="#490489">In reply to remc86007:</a></em></blockquote><p>Slack like Dropbox has a tough road. They are a stand alone product that the bigger companies simply add to their suite of products. Once the competing product in that suit is "good enough" or better the value of the stand alone product drops quickly.</p><p><br></p><p>The stand alone product company needs to know when to sell the company….before it is too late. Slack will probably get picked up once its value drops enough and be a member a suit. Maybe Slack will be Google + 2.0? Maybe it will come with a free FitBit or Nest product?</p>
Stooks
<p>I have used both at our company. Both are good but I think Teams at this point is more feature rich. </p><p><br></p><p>At our company it used to be a free for all in terms of tools that were used. And then we moved to Office 365 and upper management forced everyone onto it. Trello, Slack, BaseCamp, WebEx and Dropbox are all gone. Lots were irritated but just over a year later it was a great move. Gone is the crazy tool sprawl with lots of logins. Gone is trying to find what data is where. </p>
Stooks
<blockquote><em><a href="#490499">In reply to Vladimir:</a></em></blockquote><p>Trello was used by our development group. They created free accounts, using their corporate email address. The company had no insight into what they were putting up there. If someone left the company, no control over the data up in Trello. They moved to Microsoft planner. Planner hooks into OneDrive, and Sharepoint libraries and you also get a "Planner" tab in Teams when you create a channel, say for a project. Teams has everything Basecamp has and more, to include inviting people to your project outside of the company.</p><p><br></p><p>Dropbox is horrible to use. Super slow, and sharing is fine when you want to create a read only share. If you want whomever you sharing with to be able to put files up into your dropbox you have to create a "request for content" share, which is confusing to most users. Their sparse interface does not make it easy to figure this out.</p><p><br></p><p>With OneDrive/Sharepoint document libraries you simply create a share, say folder, you pick whether it is read only or not, set an optional password, expiration date, and email it right from that sharing dialog box, or copy the link. All of that is tied into Azure AD and you can manage it there vs also in DropBox. </p><p><br></p><p>OneDrive used to be, 3 years ago, slow and unreliable. Then Microsoft upgrade it and now it is the fastest sync out there IMHO. I think this was during the move from the old Hotmail platforms to Exchange/Sharepoint.</p>
Stooks
<blockquote><em><a href="#490532">In reply to Vladimir:</a></em></blockquote><p>And you are in that group of "I have my iPhone, Macbook, G-Suite and Slack what more do I need" working at a small company I imagine. The "woke" techno-hipster crowd, Microsoft bad, anything but Microsoft!!</p>
dontbeevil
<blockquote><em><a href="#490943">In reply to waclark57:</a></em></blockquote><p>he is just trying to put MS Teams in bad light without even know</p>
dontbeevil
<blockquote><em><a href="#490646">In reply to rbrynteson:</a></em></blockquote><p>haters gonna hate</p>
dontbeevil
<blockquote><em><a href="#490719">In reply to nbplopes:</a></em></blockquote><p>yeah…if you don't have many projects, many users, many channels…</p>
dontbeevil
<blockquote><em><a href="#490800">In reply to dontbeevil:</a></em></blockquote><p>as usual haters cannot only downvote, but they don't reply, because they cannot provide any real reason against what I said…truth hurts</p>
dontbeevil
<blockquote><em><a href="#490854">In reply to Greg Green:</a></em></blockquote><p>of course my last comment was not supposed to be upvoted or have nice replies</p>