Zoom is recommending Mac users to update the app to fix a bug causing microphones to stay on after meetings have ended. Mac users have been complaining about the issue since December, and Zoom has acknowledged the problem last week following a first report from The Register.
“We experienced a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar. This bug was addressed in the Zoom client for macOS version 5.9.3 and we recommend you update to version 5.9.3 to apply the fix,” the company explained on the Zoom Community website.
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The version 5.9.3 of Zoom for macOS was released on January 24, 2022, but many Zoom users who were probably unaware of the update were still complaining about the microphone issue on Zoom’s community forum this month. If the Zoom client does have an automatic update feature, Mac users are invited to manually check for updates by clicking on their profile picture and then selecting “Check for Updates.”
If Zoom remains one of the most popular video conferencing app on the market, it doesn’t exactly have a great track record regarding privacy. Two years ago, a report revealed that the Zoom iOS app was secretly sending data to Facebook, even for users who didn’t have a Facebook account.
If this microphone issue on the macOS client legitimately raised some eyebrows, Zoom has since shared a reassuring statement with The Verge. “Zoom has determined that this bug did not result in audio data being transmitted back to Zoom’s platform. As always, we recommend users make sure their Zoom client is updated to the latest version.” Zoom spokesperson Matt Nagel told The Verge.