Microsoft Teams Has Over 20 Million Daily Active Users

Microsoft announced today that Teams now has over 20 million active users, a sharp rise from 13 million in July.

“Microsoft is seeing a more than 50 percent increase in usage of its Teams platform—now at 20 million daily active users—just since July,” a Microsoft representative told me this morning. “Teams customers have participated in more than 27 million voice or video meetings and performed over 200 million open, edit, or download actions on files stored in Teams.”

When Microsoft announced the 13 million figure five months ago, there was a bit of disagreement over whether Teams usage had surpassed that of Slack, its inspiration and main competition. But now there is no doubt: Microsoft Teams is well ahead of Slack and is growing far more rapidly. As such, Microsoft Teams is now the number one chat-based productivity solution worldwide.

Concurrent with the milestone update, Microsoft today unveiled a toolkit called The Art of Teamwork, which it describes as a new online curriculum built around the five attributes of a successful team: Shared purpose, collective identity, self-awareness and inclusion, trust and vulnerability, and constructive tension. It’s available now online.

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Conversation 23 comments

  • Chris_Kez

    Premium Member
    19 November, 2019 - 10:18 am

    <p>As someone who has to use Google Chat every day at work, I die a little every time I am reminded of Teams' growth and Microsoft's evident commitment to this product and its improvement. Our former CTO foisted G Suite upon us then left twelve months into the transition.</p>

    • gregsedwards

      Premium Member
      19 November, 2019 - 12:30 pm

      <blockquote><em><a href="#490302">In reply to Chris_Kez:</a></em></blockquote><p>I'm in a similar situation. After several lackluster experiences with our Skype for Business on-prem implementation, which suffered from a convoluted integration with legacy Polycom room hardware, my company transitioned to everything over to Zoom a few years back. We've kept Skype for Business around for IM, but that has allowed Slack to gain a foothold, and now they're not interested in investing in Teams at all. And that's is a real shame, because Teams is awesome.</p>

  • Pungkuss

    19 November, 2019 - 11:24 am

    <p>I hope Microsoft can someday release a brand new product that becomes successful on its own without forcing it down their legacy clients throat and calling it a win. I would have preferred them buying slack tbh. I'd it just me or does anyone know why both this and SharePoint exist?</p>

    • thejoefin

      Premium Member
      19 November, 2019 - 11:40 am

      <blockquote><em><a href="#490333">In reply to Pungkuss:</a></em></blockquote><p>SharePoint is a corporate intranet product and Teams is a chat application. They are not the same thing. </p><p><br></p><p>I have used Slack and Teams and I think Microsoft doing their own thing was absolutely the way to go. Instead of just buying a chat application Microsoft really rethought how their products could work together in a single communication/productivity tool.</p>

      • tonchek

        19 November, 2019 - 12:07 pm

        <blockquote><em><a href="#490336">In reply to TheJoeFin:</a></em></blockquote><p>I agree and they needed something that fits and integrates with O365. I was using Slack, but I prefer Teams by far!</p>

      • ejuly

        Premium Member
        19 November, 2019 - 2:10 pm

        <blockquote><a href="#490336"><em>In reply to TheJoeFin:</em></a><em> I tell people Teams is for individuals and Teams; SharePoint is for organizational sharing. Yes, I know that is not 100% true but it keeps things clear here.</em></blockquote><p><br></p>

      • behindmyscreen

        20 November, 2019 - 10:49 pm

        <blockquote><em><a href="#490336">In reply to TheJoeFin:</a></em></blockquote><p>Uh…teams wraps share point, office for web, one drive, and other o365 services into a single desktop portal.</p><p><br></p><p>and it has chat, voice, meetings, and content sharing.</p>

    • lvthunder

      Premium Member
      19 November, 2019 - 12:09 pm

      <blockquote><em><a href="#490333">In reply to Pungkuss:</a></em></blockquote><p>Competition is good.</p>

    • Breaker119

      Premium Member
      19 November, 2019 - 1:40 pm

      <blockquote><a href="#490333"><em>In reply to Pungkuss:</em></a></blockquote><blockquote>Teams is built on SharePoint and OneDrive (which is also built on SharePoint). </blockquote><blockquote><br></blockquote><blockquote>SharePoint is the platform that enables the non-chat/meeting collaboration. </blockquote><p><br></p>

  • tonchek

    19 November, 2019 - 12:06 pm

    <p>I am 2 of them!</p>

  • irfaanwahid

    19 November, 2019 - 12:44 pm

    <p>Congrats Microsoft!</p><p><br></p><p>It also suggests the edge/advantage Microsoft has because of bundling Teams with its Office 365 Business Plans.</p><p><br></p><p>I believe my own org would have not gone to purchase Teams subscription if it was standalone.</p><p><br></p><p>But since we are already Office 365 customer, we have slowly started rolling out Teams across different segments of the business.</p>

  • LT1 Z51

    Premium Member
    19 November, 2019 - 1:23 pm

    <p>The WebEx part of Teams is terrible versus WebEx. So I'm not sure why that's not mentioned as a competitor. As a chat client, most companies are migrating from Skype (formerly Lync) to this.</p>

    • behindmyscreen

      20 November, 2019 - 10:47 pm

      <blockquote><em><a href="#490360">In reply to LT1 Z51:</a></em></blockquote><p>I find the meetings to be much better than Webex or S4B.</p><p><br></p><p>there are a few annoying features like how you connect to a meeting if you want to be muted. That’s just learning.</p>

      • LT1 Z51

        Premium Member
        21 November, 2019 - 9:58 pm

        <blockquote><em><a href="#490795">In reply to behindmyscreen:</a></em></blockquote><p>I prefer to call in, Teams (and Skype before this) make that difficult. I don't buy into the whole "your PC is your phone" thing where you plug in a headset.</p>

  • SvenJ

    Premium Member
    19 November, 2019 - 1:36 pm

    <p>Mandatory transition from Skype for Business to Teams for O365 Business users can't be hurting their adoption numbers.</p>

  • dontbeevil

    19 November, 2019 - 1:47 pm

    <p>well deserved…unfortunately my new company use slack, I miss Teams so much</p>

  • sdemigne

    19 November, 2019 - 2:26 pm

    <p>Of the 20 million how many have been forced? You get up one morning, you start Skype for Business and you have a nice little message telling you that you must now use Teams. I can easily understand why it has increased!</p>

  • tmslayton

    19 November, 2019 - 2:45 pm

    <p>Teams is awesome, I use it all day w/my remote devs. Congrats Microsoft!</p>

  • mike2k

    19 November, 2019 - 3:39 pm

    <p>It makes sense if you’re wrapped up with 365 to move to teams. We just dumped Slack and Skype for Teams. I prefer it. Slack was meh</p>

  • wright_is

    Premium Member
    20 November, 2019 - 2:37 am

    <p>Probably forcing it on customers has helped. We had it disabled in our Office 365 Admin portal, we had it explicitly deactivated in the installation manifest and it still automatically installs itself on every PC in our organisation. In the end we added the installer to the blacklist in our corporate AV suite.</p>

  • Vladimir Carli

    20 November, 2019 - 6:46 am

    <p>teams works nicely but it's very annoying if you have to use more than one O365 account. Is it known if they are ever going to support usage of multiple accounts?</p>

  • Patrick3D

    20 November, 2019 - 12:25 pm

    <p>Due to the forced launch of the app I've seen several people at work sign into Teams thinking it was another app being forced on them by company management, not realizing we don't use it. Every time I go desk side one of the first things I ask a person, regardless of the reason for my visit, is if they use Teams? The response has 100% been "no", I then offer to remove it which they always gratefully say "yes" to.</p>

    • behindmyscreen

      20 November, 2019 - 10:44 pm

      <blockquote><em><a href="#490626">In reply to Patrick3D:</a></em></blockquote><p>If you use share point and one drive and other 365 service, teams is awesome.</p><p><br></p><p>i forced its use on my group and it’s made us way more productive. It’s much easier to find files and share information.</p>


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