Microsoft Teams Has Over 20 Million Daily Active Users

Posted on November 19, 2019 by Paul Thurrott in Cloud, Microsoft 365, Office 365 with 23 Comments

Microsoft announced today that Teams now has over 20 million active users, a sharp rise from 13 million in July.

“Microsoft is seeing a more than 50 percent increase in usage of its Teams platform—now at 20 million daily active users—just since July,” a Microsoft representative told me this morning. “Teams customers have participated in more than 27 million voice or video meetings and performed over 200 million open, edit, or download actions on files stored in Teams.”

When Microsoft announced the 13 million figure five months ago, there was a bit of disagreement over whether Teams usage had surpassed that of Slack, its inspiration and main competition. But now there is no doubt: Microsoft Teams is well ahead of Slack and is growing far more rapidly. As such, Microsoft Teams is now the number one chat-based productivity solution worldwide.

Concurrent with the milestone update, Microsoft today unveiled a toolkit called The Art of Teamwork, which it describes as a new online curriculum built around the five attributes of a successful team: Shared purpose, collective identity, self-awareness and inclusion, trust and vulnerability, and constructive tension. It’s available now online.

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