Outlook Getting Shared Mailbox Support on Phones

Posted on June 7, 2019 by Mehedi Hassan in Outlook.com with 11 Comments

Microsoft is soon going to bring one of Outlook’s popular features, Shared Mailboxes, to mobile devices. Shared Mailbox allows users to share a mailbox between themselves, so you can essentially have an inbox that used by more than one person. And that’s particularly useful in small teams, or for business accounts.

Shared Mailbox has been available on Outlook on the desktop for a while, and Microsoft is finally bringing it to mobile devices. Michael Palermiti, the head of product for Outlook on iOS, tweeted last night that the company has started testing Shared Mailbox support for Outlook on iOS:

The feature is available to those part of the Outlook TestFlight program, and you can add a Shared Mailbox simply by going to the Add Account section from the settings of the app.

As for Android support, Palermiti wrote that support for Shared Mailbox isn’t far behind, so that should be arriving soon, too. Microsoft usually has pretty good feature parity between Outlook on iOS and Outlook on Android, so don’t be too worried if Shared Mailbox support takes a little while to arrive for your Android device.

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Comments (11)

11 responses to “Outlook Getting Shared Mailbox Support on Phones”

  1. wright_is

    Shared Mailbox is an Exchange feature that has been around for around 2 decades on the desktop.

  2. arknu

    Finally! I always wondered why, when they call the app Outlook, it doesn't support such a basic feature that has been on desktop since forever. This is going to be extremely useful, since I have been avoiding shared mailboxes when possible, precisely because they can't be used on mobile.

  3. silversee

    So, is this only available for Exchange or Office 365 Business accounts, or can Outlook.com accounts use it too?

    Whenever you speak about "Outlook" features, it is very helpful to clarify which services are supported.

  4. BeckoningEagle

    Now if it would just allow me to flag folders for download!!!!

  5. jlmerrill

    It's about plunking time.

  6. reece-marshmallow

    This feature has now been rolled out under general release. I have wrote a post about this over on our website, if you would like, have a read for yourself at Marshmallow Marketing

    I have also included a couple of hints and tricks on how to force the change as MS365 System Administrator. (It's surprisingly simple).

    If you have a chance, please let me know what you think of my post, but more importantly let your users know about the change, and start to secure your 365 Shared Mailboxes today.

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