Microsoft Backtracks on Plans to Force Bing on Office 365 Pro Plus Users

As expected, Microsoft has backtracked on its plan to force Office 365 Pro Plus users to use Bing as their search engine in Chrome.

“We’ve heard concerns about the way we were planning to roll this value out,” a new post to the Microsoft Tech Community forums explains. “Most importantly, we heard that customers don’t want Office 365 ProPlus to change search defaults without an opt-in, and they need a way to govern these changes on unmanaged devices. Based on your feedback, we are making a few changes to our plan.”

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Microsoft will no longer install the Microsoft Search in Bing browser extension for Chrome automatically, a change that would have resulted in that browser’s default search engine changing to Chrome. Instead, administrators will be able to opt-in to deploy the browser extension to their Office 365 ProPlus users, as God intended. And for now, deployment of the browser extension will only occur via AD-joined PCs, but Microsoft will add a control that will let admins roll it out to non-managed devices in the future. And “we will continue to provide end users who receive the extension with control over their search engine preference,” Microsoft says.

Because of this change, the Microsoft Search in Bing extension will no longer ship with Office 365 ProPlus version 2002 as expected. Microsoft says it will announce an updated release timeline soon.

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Conversation 8 comments

  • skolvikings

    12 February, 2020 - 12:19 pm

    <p>Yep I saw this yesterday. Glad they chose to listen to customer feedback.</p>

  • anoldamigauser

    Premium Member
    12 February, 2020 - 12:24 pm

    <p>For a company that makes its living with the Enterprise, it is surprising that this plan ever made it out of the first meeting it was mentioned in.</p><p>Clueless and tone deaf. Thankfully, there was an adult somewhere to walk this one back.</p>

  • bluvg

    12 February, 2020 - 1:20 pm

    <p>Thank goodness, sanity prevails. And they are listening to feedback. </p>

  • Chris Payne

    12 February, 2020 - 1:30 pm

    <p>"…<span style="color: rgb(0, 0, 0);">a change that would have resulted in that browser’s default search engine changing to Chrome."</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">You mean Bing? Or Google?</span></p>

  • bmcdonald

    12 February, 2020 - 1:56 pm

    <p>I love the way they phrase it as "we were planning to roll this<em> value</em> out"</p><p><br></p><p>Note to MS – I will let you know if (or when) there any value in your lame search engine. </p><p><br></p><p>Meantime – stay in your lane.</p><p><br></p><p>B</p>

  • kdjones74

    Premium Member
    12 February, 2020 - 2:10 pm

    <p>My favorite part of the post was this: "Since then, we’ve heard from many customers who are excited about the value Microsoft Search provides through Bing and the simplicity of deploying that value through Office 365 ProPlus."</p><p><br></p><p>Who are these customers??</p>

  • ianhead

    12 February, 2020 - 5:41 pm

    <p>I wonder sometimes if these project budgets list 'customer goodwill' as a resource that's allocated and tracked along with dollars. </p><p><br></p><p>"Dollars are running low for marketing, but we're still in the green for goodwill points, so let's force it down a few throats for a couple days, my apology's already scheduled to post on the 12th"</p>

  • wright_is

    Premium Member
    13 February, 2020 - 2:58 am

    <p>I'm still leaving the group policy forbidding this in place…</p>

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