iPhone premium quality overrated?


I used to have an iPhone a long time ago. Then I switched to a Nexus 6p and then to a Pixel. People always say that the iPhone is a better quality phone, but when I go to the Apple support website I see this –

Cant play music through USB iOS11

My IPhone 7 home button vibrates nonstop when it is touched then becomes unresponsive for hours I tried shutting it down then trying it again but it still vibrates nonstop when touched how do I fix it

Q, Is iphone 8plus back glass repairable? And how much?

Why won’t Siri play my playlists?

Why is the battery so hot. ?

Search wheel spinning continually

IPhone 7 glitcy

iPhone 8 Plus GPS issues

Portrait Mode issue

I don’t have any of these problems with my Pixel.

There is so much more complaints and problems on the support website. I just don’t understand why people think that the iPhone is the best phone, when I see all this problems and it is clearly not.

Comments (11)

11 responses to “iPhone premium quality overrated?”

  1. skane2600

    I don't own any premium phones but there does seem to be more problems at the high end.

  2. lecter

    I think any support forum will showcase a ton of issues.

    After all, that's why you go to a support forum, not because things are fine.

    What needs to be compared is how many people have issues with a phone vs. the volumes sold of that particular phone. I see in 2017 there were 50 million iPhones 7s sold vs the next most popular model, the 12 million-strong Galaxy S7. Thus, if 12 million people got a crappy phone, it would be a 20ish % problem rate for Apple vs 100% for Samsung.

    Also, I think Apple is the only major manufacturer to have their own support forum, I've never seen 1st party forums for Samsung, Moto, etc., I'm sure this acts as a lightning rod for gathering criticism.

    No phone is perfect, but the iPhone does seem to have less issues than Android phones, I'd think mainly because of complete OS control and the fact that the OS runs on very few phone models, I'm sure that if all the Android phones were made by one company, quality control would be better.

    Even on a Pixel, Google can't develop Android as if it would be the only phone it will ever run on and I'm sure that problems abound because of this.

  3. rameshthanikodi

    Pixel phones have their own issues too, you know. Even Paul here has been writing about his experience with the headphone dongles, any headphone dongle, not working with his Pixel.

    Every phone has their problems. Some more than others, that's all. And some are more easily repaired than others.

  4. Paul Thurrott

    The iPhone is a very high-quality device. You can't compare the quality of the Pixel 2 XL, which is lacking, to any iPhone.

  5. curtisspendlove

    I don’t have any of those problems with my iPhone. ;)

    But all tech has problems. They are extremely complex systems. :: shrug ::

    I’ve had other problems with my iPhones over the years. And my family, who insist on Android phones have had plenty of problems.

  6. Tony Barrett

    Simple. Apple is style over substance. There products are flawed just like everyone else's, only Apple have somehow managed to get elevated to god-like status with customers, meaning they can never do any wrong. An iron-like controlling grip on every aspect of their business doesn't help either, but their products are still made in the same Chinese factories with low paid labour.

  7. GT Tecolotecreek

    I've never seen any of those issues with my IPX or previous 5s. My wife's IP7 hasn't had any of these issues either.

    What does that prove? Nothing, just like the laundry list of issues proves nothing from the point of reliability.

  8. PincasX

    I can't speak to the quality of iPhones but the quality of trolling on this site has completely bottomed out. This attempt is just sad.

  9. Daekar

    I think gathering a pile of anecdotes from a support forum is probably not the best way to form an objective view of the overall reliability of any product. While there is no doubt that Apple has and continues to benefit from the Reality Distortion Field, they do tend to make reliable devices. Whether or not their closed, locked-down, and inflexible garden is what you prefer is quite a different question from the quality of their hardware or stability of their software. Budget notwithstanding, if I had to give a smartphone to someone with no technology knowledge, I'd give them an iPhone and expect the failures to be theirs, not the phone's.

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