Interesting, if you buy movies from Apple (and I assume from other online sources), you don’t actually buy the movies, just the right at the time of purchase to download a copy of the movie.
If Apple (or any other online store) don’t renew the rights to the films you have purchased, the films you thought you had purchased, will be removed from your library…
To apease the customer for removing his movies without refunding, they offered him 2 movie rentals to compensate for the lost films. No refund is possible.
Apple notes – again, buried in its terms and conditions: “It is your responsibility not to lose, destroy, or damage Content once downloaded. We encourage you to back up your Content regularly.”
<p>I get that follow up on stories like this is rarely sexy especially when they don't back up the original sensational headlines. But for anyone that cares, it turns out Apple didn't remove the customers movies. The customer was logged into a different counties iTunes Store and simply couldn't see the purchase made in a different location. Certainly irritating and confusing but the claim that something was removed is factually incorrect. </p>
<blockquote><em><a href="#355709">In reply to Daekar:</a></em></blockquote><p>I get where you are coming from and there is an obvious advantage to physical media as it also serves as a back up. The challenges is that not everything comes out on physical media these days. I have no shortage of music the was a digital only release. </p>