Comments are still disappearing

I attempted to post a comment 3x. Each time the comment disappeared when I refreshed the page.

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Conversation 9 comments

  • JudaZuk

    08 March, 2017 - 12:59 am

    <p>I reported this last week, and I got a response a few days later that they suspect that it is false positives in a Spam filter causing this, and that they are investigating it. </p><p><br></p><p>Best way to get issues fixed I think is to report it through Contact -&gt; Email for Help/support</p><p><br></p>

    • skane2600

      08 March, 2017 - 9:53 am

      <blockquote><em><a href="#89097">In reply to JudaZuk:</a></em></blockquote><p>Thanks, I'll do that. Funny it seems to happen only when I'm commenting in a subthread that I've already commented in.</p>

  • evancox10

    08 March, 2017 - 11:23 am

    <p>Also the comment number at the top of the article doesn't match what's at the bottom. For example on the XPS 13 2-in-1 review, right now it has 7 at the top but only 5 at the bottom. Seems like these should match!</p>

    • Polycrastinator

      08 March, 2017 - 1:41 pm

      <blockquote><em><a href="#89184">In reply to evancox10:</a></em></blockquote><p>That's because one of my comments has disappeared! But it was clearly logged, because it's reflected in the number. Guess it's a hard computer science problem.</p>

  • Brad Sams

    Premium Member
    08 March, 2017 - 8:40 pm

    <p>If you know the thread this occured on, please email to [email protected], looking into this issue.</p>

    • skane2600

      09 March, 2017 - 11:22 am

      <blockquote><em><a href="#89357">In reply to Brad Sams:</a></em></blockquote><p>It happens on multiple threads, but I'll send an example to [email protected]. Thanks.</p>

  • skane2600

    09 March, 2017 - 11:21 am

    <p>I reported the problem through support yesterday, and so far, no response. And some comments are still disappearing.</p>

  • Skolvikings

    13 March, 2017 - 4:28 pm

    <p>Not sure if it's related, but I had the same problem a few months back. I ended up opening a support ticket directly with Akismet as none of the support options available here could help — although they were trying to be helpful. A day after opening my support ticket with Akismet, the problem was resolved.</p>


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