Question about Alienware Aurora R9 Computer

Hello,

I recently acquired an Alienware Aurora R9, with an air cooled i7-9700. Has anyone here heard any issues with overheating, or heat issues with 2019 Alienware Aurora computers?

I have seen a lot of forums, people encountering high temperatures because of the case design (lack of air flow).

The i7-9700 CPU temperature ranges from 38° C to as high as almost 70° Celsius (according to open HW monitor). The GeForce RTX 2070 graphics card gets to around 70° Celsius, playing Spyro the Dragon Trilogy on Steam.

Thanks!

Update 8/12/2021

After performing a “Reset this PC” , the Alienware seems to be running cooler. The fans seem to be much quieter, and the CPU & GPU temps are within a reasonable range, playing Spyro Reignited Trilogy. Idle temps of the CPU and GPU, are better as well (RTX 2070 @ 32 C and I7-9700 @ 36C).

Conversation 3 comments

  • jimchamplin

    Premium Member
    14 August, 2021 - 8:18 pm

    <p>Check and see if Alienware has an application to manage the thermal systems. I have an Acer Nitro 5 with a Ryzen 5 4700H, and their “Nitrosense” app has a cooling boost function that maximizes the fan speeds without having to resort to the fans running at 100% constantly.</p><p><br></p><p>I can run most games on medium-high settings without feeling the heat. </p>

  • polloloco51

    15 August, 2021 - 11:34 am

    <p>Update</p><p>I installed a Corsair H60 liquid cooling system (from Amazon for $80) and removed the fans. The fans were woefully inadequate for this computer. The processor fan was blowing against the power supply, which folds in and out to access the motherboard. This is just a horrible design! </p><p><br></p><p>The computer case, was undoubtedly designed for liquid cooling. In fact, it had all the connectors and mounting all in place already. </p><p><br></p><p>The i7-9700 idling temperatures are now consistently at 30°C instead of 42°C.</p><p><br></p><p>The liquid cooling made a significant difference. I would advise anyone with this computer, to go ahead and install this system for future proofing! </p><p><br></p><p>There are lots of great YouTube videos to install it too! </p>

  • phjeong

    22 August, 2021 - 9:46 pm

    <p><span style="color: rgb(0, 0, 0);">Yes, I have been hearing about if from a friend but I have never encountered it for myself since that’s not what I actually use. Really hoping you get your hardware fixed soon so you’ll no longer have any issues.</span></p>

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