Amazon will stop selling Nest smart home devices, escalating its war with Google


It may not be illegal, but I certainly consider this move by Amazon to be anti-competitive. In the last 6 months I have increased my purchases from Best Buy and decreased my purchases from Amazon. If stores like Best Buy go out of business Amazon is bound to make even more moves like this one.

Comments (20)

20 responses to “Amazon will stop selling Nest smart home devices, escalating its war with Google”

  1. jimchamplin

    So I now have even more reasons to never buy things from Amazon. Great.

    Hope they go out of business before the end of the decade. They don't save me anything.

    • Bats

      In reply to jimchamplin:

      LOL...that's true.

      That's because they are the only one of it's kind. There is no other "store" that services their consumer way Amazon does.

      • VancouverNinja

        In reply to Bats:

        Jet/Walmart is coming on and will continue to grow. More real competitors to Amazon will appear in the future; it never fails. So right now they are king but it never lasts forever.

      • jimchamplin

        In reply to Bats:

        They also endanger my job. I work for a direct competitor of Amazon, so if they disappeared tomorrow I'd seriously never care. I'd only profit from their destruction.

  2. VancouverNinja

    Google is just getting a bit of their own medicine here. They have refused to support Windows users for years now; this is the same deal. Amazon is doing what it wants for it's own reasons and does not care what its customers need or want.

    I think it is simply karma in play - and Google has built up a significant amount of bad Karma over the years.

    • Nicholas Kathrein

      In reply to VancouverNinja:

      "Google is just getting a bit of their own medicine here. They have refused to support Windows users for years now;"

      You need to look at a timeline. It will show that MS went to the Europe Union asking for anti trust first and then rallied all of Google's competitors in Europe to make complaints against Google. It also started a Screwgoogled campaign. I think some research you'll see facts show MS started this.

      • VancouverNinja

        In reply to Nicholas_Kathrein:

        It is one thing to have a beef between companies it is another to be abusive towards customers. Google is abusive towards their customers and uses them as a means to their own ends. And now they are getting the same treatment from Amazon.

        I am in an industry where my customers use competitive products alongside ours - we still help our customers to use those competitive products even if we have an issue with one of those product's suppliers. We love our customers and we want them to be successful - we never allow competitive issues to mess with them. Google's DNA simply is not designed to care for their customers - it is all about Google.

        You don't persecute the children for the parents failings.

  3. Bats

    No. I don't think it's anti-competitive at all. Amazon isn't a PLATFORM. That would be like Walmart refusing to sell Target branded goods. It's totally and completely within their rights. Plus there are many MANY ways to buy Nest products. I bought my Nest thermostat (3rd gen) 40% cheaper from a non-Amazon store.

    My point is this, they can do whatever they want. That articles talks about the war between Amazon and Google. We WANT that WAR. Any kind of WAR between two commercial companies is nothing but AWESOME for consumers. Amazon choosing to not sell Nest means absolutely nothing.

    • lvthunder

      In reply to Bats:

      Actually Amazon is a platform for many small companies that sell products. For instance I bought some sheets from a company that sells their products exclusively on Amazon. A friend of mine is considering opening a business and doing the same type of thing. She knows someone who sells $5 million a year just through Amazon.

      Actually I don't want a war. That leads to walled gardens and devices not working with each other.

      • VancouverNinja

        In reply to lvthunder

        That's why it will make more sense to move to Microsoft Cortana Devices - while these guys are doing things that hurt their customers only MS is trying to unify everything - including coopetiton to make it happen. Open Platforms have always been the best solution for users. Google, Apple, and Amazon have all taken advantage of the rapid change in technology to capture users with closed platforms.

  4. rameshthanikodi

    Stupid and petty.

  5. ChristopherCollins

    I don't like moves like this which harm consumers...

    However, considering the way Google wields its YouTube monopoly... All the way back to lack of support on Windows Mobile, cutting off app support for Amazon multiple times, how I get nagged to use Chrome on every Google property, I'm okay with Amazon on this.

    Google should be under much more antitrust scrutiny in my opinion. They've gotten away with a lot more than what caused Microsoft's problems.

    Often, I wish Amazon, Microsoft, & Apple would team up on the mighty Google. Amazon & Apple could certainly improve Siri. Rename Bing to something 'new' and make it Apple's default search. That would give MS enough data to truly improve it. I've grown tired of Google strong arming others.

    • Bats

      In reply to ChristopherCollins:

      How does this harm consumers? Like what "jimchamplin" says, you don't really save anything. They evem collect sales tax and stuff. The only reason why Amazon is as big or as popular as they are, is because there is no other company that sells goods and services the way they do.

      I think people are getting confused between this whole monopoly/competition thing.

      • lvthunder

        In reply to Bats:

        Having one company that decides the fate of other companies hurts consumers.

        • cheetahdriver

          In reply to lvthunder:

          How does Amazon decide the fate of other companies? Like some others in the thread, I bought my Nest through a different company (in my case Walmart). At one point I was using Amazon almost exclusively, now my online business is spread out because of Amazon shenanigans. They would prefer you buy dog and cat food through pantry (and pay shipping), so they kept dropping foods I had on "Subscribe and Save" out of the program. Guess what? Chewy has a subscription service available. Walmart will ship you kitty litter free (if the order is over 35 bucks) and so on.

          As far as Best Buy goes, I don't even buy appliances there anymore. There is a local appliance store that is bigger than Best Buy and picked up several of the older Sears appliance people. They have a ton of selection and are easier to order from than Best Buy. I research online and tell them what I want. So far, they have had everything in stock, for a reasonable price, and I get to touch and feel it before buying.

          I have never known a better time to be a consumer.

          • lvthunder

            In reply to cheetahdriver:

            I was talking about Google. If Google decides to blacklist you from search you all but disappear.

            • VancouverNinja

              In reply to lvthunder:

              Google has not proved themselves to be supportive of their customers. Until they do I will continue to point it out. While everyone has been down on MS they are proving they get the customer and trying to win by doing right by the customer. They are no where near perfect but they are the company to beat when it comes to customer support.