Microsoft Authenticator app on Android

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by dlc96_darren

Posted on August 16, 2017

6

After the last update on August 15, 2017, the push notifications aren’t coming up for me unless the app is open. Anyone else having this problem?

Comments (6)

6 responses to “Microsoft Authenticator app on Android”

  1. Avatar

    Chris_Kez

    Now that you mention it I haven't seen a push notification in a long, long time.

    3 years ago
    0
  2. Avatar

    Usman

    I've had them coming through fine, for both consumer and azure ad

    3 years ago
    0
  3. Avatar

    dlc96_darren

    So, I thought I'd give a brief update to my original question. I started noticing push notifications for the Microsoft Authenticator app weren't coming up after an app update, back in August. Since then, I've bought a new phone. The old phone was an Alcatel Idol 4, running Android 6.0, and my new phone is the ZTE Blade Z Max running Android 7.1.1.


    After I got the new phone, I of course, reinstalled the authenticator app, and push notifications started working again. This led me to believe that if I had reinstalled the app on my old phone, notifications might has started working again, but reinstalling the authenticator app is not my idea of a fun evening. However, when you get a new phone, that's just part of the package.


    Anyway, I've had this kind of thing happen at least twice. After a certain update, some app will start/stop behaving a certain way. Then, after reinstalling said app, the behavior will go back to normal.


    So, New Year's resolution (new motto, what have you), "When in doubt, reinstall." Thanks Microsoft.

    3 years ago
    0
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    arunphilip

    IIRC, push notifications work only if your phone is secured by a PIN, fingerprint, etc. or some such secure lock method.


    So, do you have such a secure lock, or is it always unlocked (like mine), or just a swipe to unlock?

    3 years ago
    0
  5. Avatar

    Paul Thurrott

    I feel like I have this issue from time to time, but mostly when the phone is off. Not sure it's a recent thing.

    3 years ago
    0

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