PIXEL 2 & PIXEL 2 XL

I ordered the Pixel 2 & the Pixel 2 XL from project Fi 1 hour after the web broadcast on Wednesday Oct 4 and because the Pixel 2 XL is not shipping till late November they will not ship me the Pixel 2 till then ether. 2 emails and a call to the supervisor later and no change. I also asked if the order is not shipping till mid to late November why they charged my credit card now and got no satisfactory answer. Most company’s don’t charge you till they ship the product. Paul was not very impressed with Google support and neither am I.