Missing Images when logged in – Access Denied on AWS Images

Hi,

I was reading the More Mobile: The New Setup (Premium) – Thurrott.com article posted 30th November 2021 as a logged in user and wasn’t able to view any of the images. When viewing the images in a new tab, AWS reported back an Access Denied message, see below.

URL: https://thurrott.s3.amazonaws.com/2021/11/laptop-stand-hero2.jpg

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>EA0MHN9B628TVFJD</RequestId>

<HostId>pvQeiOS6EyrE5nhMah4yG7yjaFWXXSp5YxjWSJoLnoiSYX/62qy/GrQZJtBk6QJtIsiuBsFlXDA=</HostId>

</Error>

Conversation 4 comments

  • Paul Thurrott

    Premium Member
    01 December, 2021 - 9:50 am

    <p>As always, please contact [email protected] if you see an issue like this. I can’t do anything to troubleshoot or fix this, sorry. </p>

  • wright_is

    Premium Member
    01 December, 2021 - 10:30 am

    <p>Just for information, no problems, here in Germany using Windows, iOS and iPadOS, Firefox and Safari.</p>

  • sledge

    18 January, 2022 - 8:05 am

    <p>Also get the same thing. Have emailed help@thurr… but no response. This has been happening for months along with not seeing comments on free allocation articles or being able to comment. </p>

  • driftsk

    18 February, 2022 - 7:04 am

    <p>Same here. Any premium article being read in the free monthly allowance has broken images with Access Denied from AWS. This is disappointing.</p>

Windows Intelligence In Your Inbox

Sign up for our new free newsletter to get three time-saving tips each Friday

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Thurrott © 2024 Thurrott LLC