Unexpected Charges to My Xbox Live Account

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Okay so basically, apparently I’ve been paying for an Xbox Live Gold for the last 3 months. The only issue is that I don’t remember ever making an Xbox Live Account. I don’t know what account signed up for this subscription. I have no idea how to access the account in order to cancel this. I truly have no idea what to do about this. I have no way of figuring out what the email address to this account is. How do I go about getting this subscription canceled with an account that I have no way of accessing?

 

 

Comments (2)

2 responses to “Unexpected Charges to My Xbox Live Account”

  1. Paul Thurrott

    You can find your subscriptions at the Microsoft Account (MSA) website.


    https://account.microsoft.com/services/


    If you don't see the sub you're paying for there, and don't have any other MSAs, I recommend contacting your credit card company and reporting the fraud.

  2. Alexander Rothacker

    How did you learn about this? Through your credit card statement, e-mail, or some other means?

    Do you have family members that are associated with your microsoft account? Kids?

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