Audio Issues in Windows 10

2

Hello

I have a Dell XPS 8500. I have been experiencing audio issues in Windows 10. When I am watching a YouTube video, pause it, go away to another tab, and then come back. The audio is super high and distorted. Then I press the volume on the keyboard, and the volume becomes normal again. This happens when using headphones also, like in Microsoft Groove. The audio quality using headphones, is not as good as it should normally be.

What could causing this issue? Thanks

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