xbox problem

Xbox one x has started to have the screen go black then comes back on. Looking at the internet I hope microsoft is working to fix this hope it is a driver issue.

Conversation 4 comments

  • DJS

    17 December, 2018 - 10:12 am

    <p>I had this happen with my Scorpio Edition Xbox One X and after about a week of it doing it, the screen went black and stayed that way. I tried all of the troubleshooting steps I could think of – different TV, different HDMI ports, different HDMI cables, booting the console into recovery mode, booting the console in low resolution mode – nothing worked.</p><p><br></p><p>MS could not guarantee that I'd get a Scorpio back if I sent it in for repair, so I ended up just getting a refund from the retailer and buying a non-Scorpio model which has been fine so far.</p>

  • h8zgray

    25 December, 2018 - 3:40 pm

    <p>Happy Holidays all, I too have been having multiple issues with my Scorpio Edition Xbox One X, particularly turning it on without any video output. This has happened frequently to where I have sent it in for repair twice since purchasing it. Now, as luck would have it I am having issues with it freezing and crashing after the most recent update (NOV 2018) necessitating reset. Hope I can get through this as my better half is trying to binge on some shows and the constant crashing is hot helping :). From what DJS was saying I may not get it back the next time I have to send it in for repairs. </p>

  • pathankp

    25 December, 2018 - 5:43 pm

    <p>It maybe because of over heating. My friend you should go to the professional I don't think anyone can help you here.</p>

  • Mikeman450

    Premium Member
    30 December, 2018 - 5:30 pm

    <p>blew air thru the vents made sure nothing was around vents and now is working fine.</p>

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