Cortana location-based reminders not working on iOS? How about Android?

I realize there are very few people using Cortana on iOS or Android, but if there are any of you here can you let me know if location-based reminders are working? This always worked well for me on Android, but since switching to iOS a few months ago I have not had any success with location-based reminders using the Cortana app. I’ve logged this feedback with Microsoft. I have all of the appropriate location permissions granted, and I have the latest versions of iOS and the app.

Conversation 11 comments

  • Formula84

    13 March, 2018 - 5:41 pm

    <p>I have been going crazy with this since moving to iPhone…</p><p>Had an old 6 Plus as a testing device for work when WM was my primary device…Location based reminders were working on that…Moved to an iPhone X and after using everything for a while I realized my location based reminders were not working…</p><p><br></p><p>Tested using my old iPhone on same iOS build and same microsoft account but tethered and found it was working on that device.</p><p>On my iPhone X i tried the usual, logout, uninstall, restart, etc… all same issues.</p><p>Then decided to try a new MS account on that device…what do you know it started working.</p><p>Go back to my MS Account, problem returned.</p><p><br></p><p>Tested restoring the iPhone 6 plus backup to another device, that worked on that device…</p><p>Tested restoring my iPhone X backup to that same device, sure enough it was broken…</p><p><br></p><p>Seems to be a combination of something with my MS account and this device config/settings.</p><p><br></p><p>It has been driving me nuts because I use the feature all the time, or used to ;-)</p><p><br></p><p>I may go as far to wipe the entire iPhone X and start from scratch just to get this back, sound crazy, but I am a bit nutz ;-)</p><p><br></p><p>I had a co-worker with an iPhone X test Cortana and location based reminders, works for them…</p><p><br></p><p>Let me know if you still have issues, be curious if trying a temp MS account works for you too.</p>

    • Chris_Kez

      Premium Member
      14 March, 2018 - 9:23 am

      <blockquote><a href="#252878"><em>In reply to Formula84:</em></a></blockquote><p>Wow. That is some good trouble-shooting; well done, sir! I have an iPhone X as well; I'll see if a temporary MS account works. I also have an iPhone SE for work; I'll see if either my MSA or a temporary MSA will work. Thanks again for the thorough reply. </p>

      • Formula84

        14 March, 2018 - 10:07 am

        <blockquote><a href="#253042"><em>In reply to Chris_Kez:</em></a></blockquote><p>BTW I brought this up on answers.microsoft.com but has gotten no where in over a month…They asked me to give them my Windows 10 version info, its almost like they are robots and don't read or comprehend the issue (iOS app issues, asking for Win Ver…smsh)</p><p><br></p><p>I just tweeted to @microsofthelps today, wonder if that will get anywhere…</p>

        • Formula84

          14 March, 2018 - 10:09 am

          <blockquote><a href="#253057"><em>In reply to Formula84:</em></a></blockquote><p>Looks like URL posting is broken just hangs… here is the link to the answers site post without making an actual link ;-)</p><p>https tinyurl com /y853fc39</p>

        • Chris_Kez

          Premium Member
          14 March, 2018 - 10:19 am

          <blockquote><a href="#253057"><em>In reply to Formula84:</em></a></blockquote><p>I've been generally disappointed with the quality of answers on answers.microsoft.com. In many cases you're correct that they literally do not comprehend the issue. </p>

    • Chris_Kez

      Premium Member
      22 March, 2018 - 10:04 am

      <blockquote><a href="#252878"><em>In reply to Formula84:</em></a></blockquote><p>I started with a simple test– I installed Cortana on another iPhone, signed into my MSA and set some location-based reminders. It didn't work. </p><p>This weekend I'll try step two: creating a new, test MSA and trying that on both iPhones.</p>

      • Formula84

        23 May, 2018 - 1:37 pm

        <blockquote><a href="#255443"><em>In reply to Chris_Kez:</em></a></blockquote><p>Hey Chris, just following up to see if you tried the new test MSA and what the results were?</p>

        • Chris_Kez

          Premium Member
          23 May, 2018 - 1:42 pm

          <blockquote><a href="#278205"><em>In reply to Formula84:</em></a></blockquote><p>Thanks for the reminder. I never did get to it. Maybe this weekend. </p>

  • Chris_Kez

    Premium Member
    02 April, 2019 - 5:50 pm

    <p>A little more than a year since I wrote this post (which was a few weeks after I switched from Android back to iOS) and now I can't remember the last time I used Cortana. I just gradually found myself using Siri more and more to create reminders on my phone; then came an Apple Watch; then came AirPods; and now I find myself looking at used iPads– I guess this is how people fall down the Apple hole. I just don't have a role for Cortana anymore. I still love my Surface, but I only use it a few hours a week at most. My work computer is Windows 8 and lacks both Cortana and my personal MSA, so there's no connection there. Siri doesn't wow me in any way, but 90% of my usage is setting reminders; 5% is asking for a weather forecast; 5% is setting a timer. It does fine on those three things. Oh well. </p>

  • wright_is

    Premium Member
    03 April, 2019 - 4:13 am

    <p>Still waiting for Cortana to be even released on Android or iOS over here. :-(</p><p>At this stage, I'm pretty much betting that Cortana for Mobile is going to go the way of the Band, Zune etc. and never actually get an international debut, before it is declared an international failure and canned.</p>

    • Paul Thurrott

      Premium Member
      03 April, 2019 - 7:21 am

      <blockquote><em><a href="#417843">In reply to wright_is:</a></em></blockquote><p>Yeah I think so too.</p>

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