British banks continue to abandon Windows 10 Mobile

Earlier this month I changed banks to TSB in the UK. For a number of years it had a reasonable Windows 10 Mobile app which, although it was a wrapper for the website, actually worked pretty well when I tested it a few months ago.

The day I changed I discovered that TSB had dropped Windows 10 Mobile that very week and only Android/IOS was left.

Now Barclays, one of Britain’s largest banks, is dropping Windows 10 Mobile support.

Pretty much the only banks left are RBS / NatWest. To be fair they seem to be actively supporting Windows 10 Mobile. 

This was a marketin the UK that had 10% sales until the Nadella “memo of Windowsphone death”. Now it’s heading for the fractions of 1% like the US market. Completely unsustainable.


Conversation 13 comments

  • 2

    Premium Member
    20 November, 2016 - 6:16 am

    <p>We can’t really be surprised by this, of course. This will only continue.</p>

    • 2592

      05 December, 2016 - 10:48 pm

      <blockquote><em><a href="#26305">In reply to </a><a href="../../../../users/paul-thurrott">Paul Thurrott</a><a href="#26305">:</a></em></blockquote>
      <p>If that’s the case, why doesn’t MS just do the right thing and officially announce the end of WP? No point in stringing users along.</p>

      • 5767

        08 December, 2016 - 2:41 pm

        <blockquote><em><a href="#28693">In reply to </a><a href="../../../../users/shameermulji">shameermulji</a><a href="#28693">:</a></em></blockquote>
        <p>At this point WM users are fanatical fanboys and deserve the suffering. They’ve known the app-gap situation for a LONG time. I bailed more than 3 years ago because I’d had enough. No excuse in December 2016.</p>
        <p>That MS continues developing W10 Mobile is their business.</p>

  • 907

    20 November, 2016 - 10:11 pm

    <p>It’s only natural for companies/developers to turn away from WMobile. MS themselves have it on life support as well as pretty much abandoning WP8.1 users. MS show little confidence in WMobile so why would anyone else!</p>

  • 5496

    21 November, 2016 - 9:17 pm

    <p>And those banks website will still work on Windows phone.</p>

    • 399

      Premium Member
      05 December, 2016 - 4:02 pm

      <blockquote><em><a href="#26606">In reply to </a><a href="../../../../users/lordbaal1">lordbaal1</a><a href="#26606">:</a></em></blockquote>
      <p>To use Barclays website, you need to either use a PIN&nbsp;Sentry two factor auth device (you stick your card in the reader, enter your PIN on the keypad and a code pops up on an LCD which you type in) or use the mobile app as a Virtual PIN Sentry (there’s some faff when you set the app up on the phone, where you either need to use a real PIN Sentry to login or you have to go to a Barclays ATM to get the code to log in to the app).</p>
      <p>So no, the website doesn’t really work on the phone (unless you carry a PIN sentry pad with you at all times).</p>

      • 5496

        05 December, 2016 - 8:22 pm

        <blockquote><em><a href="#28664">In reply to </a><a href="../../../../users/maethorechannen">maethorechannen</a><a href="#28664">:</a></em></blockquote>
        <p>I’m not from the UK, so i don’t know how it works over there.&nbsp;</p>
        <p>But here in the US, all you need is your username and password.&nbsp;</p>

        • 5641

          06 December, 2016 - 6:38 am

          <blockquote><em><a href="#28687">In reply to </a><a href="../../../../users/lordbaal1">lordbaal1</a><a href="#28687">:</a></em></blockquote>
          <p>There have been lots of issues in UK where vulnerable people have been tricked into giving out their usernames and passwords. Most banks (in UK) now provide a second form of authentication – either an RSA like token or a card reader that generates a one-time only code. You typically only need these if you want to move money about though.</p>

    • 8578

      05 December, 2016 - 6:12 pm

      <blockquote><em><a href="#26606">In reply to </a><a href="../../../../users/lordbaal1">lordbaal1</a><a href="#26606">:</a>&nbsp;People use apps specifically because browsing the web on a phone is such a terrible experience.&nbsp;</em></blockquote>

  • 8781

    30 November, 2016 - 8:44 pm

    <p>I can only imagine Paul reading topics like these with a huge grin on his face.</p>

  • 7102

    05 December, 2016 - 9:04 pm

    <p>A similar situation here in Sweden. A general problem for Windows 10 Mobile in most places I suppose.</p>

  • 8925

    08 December, 2016 - 8:01 am

    <p>I hadn’t heard that Barclays was leaving. where was this announced? if they are that might push me over the edge to Android/IOS.</p>
    <p>I did read on the Register that Lloyds had left but that turned out to be a bit of an overreaction to their website being down for an hour (the app is just a wrapper).</p>

  • 5767

    08 December, 2016 - 2:40 pm

    <p>Save yourself the heartache and switch to iOS/Android. It’s up to Microsoft to reboot Windows Mobile, not fanboys.</p>


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