Cannot create or edit contacts in Outlook for Android

After my Outlook.com was upgraded last week, I was not able to sync my contacts or calendar to my Android phone. So, loaded Outlook for Android.

I have a few problems with the app, but one of the main ones is that I cannot create or edit my contacts! I also cannot add back pictures to my contacts.  How can I do this?

I have a personal Office365 subscription. I have it mainly for the 1tb OneDrive storage and the up-to-date Office software.  I use Outlook.com to store my contacts and calendar.

Conversation 5 comments

  • 1080

    Premium Member
    27 October, 2016 - 3:44 pm

    <p>Have the same problem and I believe Paul tweeted something about a while ago as well.</p>
    <p>I am looking for a third party option for contact storage and management but still haven’t found a good solution.</p>

    • Peter Vassiliou

      03 October, 2017 - 4:22 am

      <blockquote><a href="#23107"><em>In reply to Finley:</em></a></blockquote><p>Nine is the best Exchange client for Android. Try it out…</p>

  • 1820

    27 October, 2016 - 4:52 pm

    <p>The outlook app has one way sync, so you’ll get your contacts from outlook.com but you can’t edit them. What I did (just yesterday) was to go to Settings–&gt;Accounts &amp; Sync. Chose add a new account. There was an account type of "Outlook.com" (which is different from the "Outlook" type). I added my outlook.com account. Then, in the Android People app, for the "Phonebook" dropdown, I chose the outlook.com account and my contacts show up there and I can edit them. I edited a contact, went to outlook.com on my desktop and the change showed up.</p>
    <p>This was on a T-Mobile&nbsp;HTC 10.</p>

  • 1143

    27 October, 2016 - 8:56 pm

    <p>I have uninstalled Outlook for Android and added Outlook.com back as an Exchange account to to the first gen. Mot-X email app. contacts and calendar is now syncing!! Maybe I just had to wait a few days after my Outlook.com was upgraded.</p>

  • Tech_Support

    23 November, 2017 - 1:17 am

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