How can I download my music


if Groove keeps freezing or crashing?

Comments (7)

7 responses to “How can I download my music”

  1. xperiencewindows

    I don't understand..I didn't think Groove was web-based or required an internet connection?

  2. snow.steve22


    You'll need to be on a PC and then follow the instructions here:

    This will only work through 12/31. You'll end up with a zip file containing all the music you purchased in (I think) non-DRM'ed mp3 files. It is working OK for me.

    Not sure how to accomplish this if Groove, the app is failing for you. Perhaps you can prevail on a friend/associate with Win10 to add you as a user on another machine for as long as it takes?

    Also check on OneDrive to see if your purchases were deposited there?