How can I download my music

if Groove keeps freezing or crashing?

Conversation 7 comments

  • xperiencewindows

    28 December, 2017 - 3:38 pm

    <p>I don't understand..I didn't think Groove was web-based or required an internet connection?</p>

    • lordbaal1

      28 December, 2017 - 3:43 pm

      <blockquote><a href="#232016"><em>In reply to xperiencewindows:</em></a></blockquote><p>Groove music always had an app.</p><p>You can play you purchases online, but you can't download them.</p>

  • snow.steve22

    Premium Member
    29 December, 2017 - 7:33 am

    <p>lordbaal1,</p><p><br></p><p>You'll need to be on a PC and then follow the instructions here:</p><p>https://www.thurrott.com/music-videos/groove-music/139194/tip-download-purchased-groove-music-now</p><p>This will only work through 12/31. You'll end up with a zip file containing all the music you purchased in (I think) non-DRM'ed mp3 files. It is working OK for me. </p><p><br></p><p>Not sure how to accomplish this if Groove, the app is failing for you. Perhaps you can prevail on a friend/associate with Win10 to add you as a user on another machine for as long as it takes?</p><p><br></p><p>Also check on OneDrive to see if your purchases were deposited there?</p>

    • lordbaal1

      30 December, 2017 - 1:23 pm

      <blockquote><a href="#232214"><em>In reply to snow.steve22:</em></a></blockquote><p>I know how to do it, but the problem was that it kept freezing. But it finally did download. After restarting the app like 50 times.</p>

      • Paul Thurrott

        Premium Member
        30 December, 2017 - 3:57 pm

        <blockquote><a href="#233179"><em>In reply to lordbaal1:</em></a></blockquote><p>Nothing like waiting until the last second :)</p>

        • lordbaal1

          01 January, 2018 - 10:31 am

          <blockquote><a href="#233292"><em>In reply to paul-thurrott:</em></a></blockquote><p>Well I forgot about it.</p>

  • wusur

    08 November, 2021 - 5:22 am

    <p>thanks</p>

Windows Intelligence In Your Inbox

Sign up for our new free newsletter to get three time-saving tips each Friday

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Thurrott © 2024 Thurrott LLC