Problem with premium.outlook.com (let service expire)

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I signed up for a premium outlook pilot account about a year ago and I didn’t renew it on time. I decided that I wanted to renew and when I try to log in now it will just hang after logging in. If I log in with a different account that was not previously signed up as part of the pilot program, I can go though the sign up process and seems to work fine. Anyone else run into this and figure out how to get around it? Or who I should contact? Thanks

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