I wanted to share some information to y’all so you’re ready and aware: Band refunds are happening. (If you have no idea what I’m talking about, read this: https://support.microsoft.com/en-us/help/4467073/end-of-support-for-the-microsoft-health-dashboard-applications).
I know this because I got my refund recently. I don’t know if it is happening gradually or all at once, but it’s happening.
Anyway, I got notification from Microsoft at all, so it’s easy to miss what is happening. Basically it’ll occur over three steps:
- You’ll get an email inviting you to Microsoft Payment Central.
- Once you fill out your information, you’ll get an approval email.
- Finally, you’ll get a deposit to the bank account you provided Payment Central
So yeah, terrible communication from Microsoft as no info was shared about process or timelines. Initially I thought it was a phishing attempt, except the links were clean and it mentioned me by name. For several days I was confused and had no idea why Microsoft would invite me to Payment Central. Eventually I figured it out. Nonetheless, I got bonus money I wasn’t expecting before their announcement relatively quickly, so I’ll give Microsoft a pass. 😉
I hope this helps!
PS: For the site admins, I’d love to upload photos of the process, but the site does not let me attach photos. That’s an opportunity for a good feature in the future.