An Outlook.com PWA could not replace the Windows Mail app

As Outlook.com stands today it could not be packaged as a PWA and replace the Windows Mail app. Outlook.com is an email service, but the mail app is an email client. There is no way to connect multiple email accounts through Outlook.com similar to how it is done in Windows Mail.

Microsoft could obviously update Outlook.com to become a mail client which works to display and manage any email service, but right now that is not how the web app works.

Am I missing something here? What do you think, should Microsoft convert Outlook.com into a universal web based email client?

Conversation 11 comments

  • wright_is

    Premium Member
    11 January, 2019 - 12:38 am

    <p>They could very easily do it. They allow you to redirect email over Outlook.com already (and I use it for one account).</p><p>But you are back to the old data collection argument. If I collect the email on my local machine, Microsoft can't see it, if Microsoft collects it for me and stores it on their servers, they theoretically have full access to it.</p><p>If you don't use Outlook.com and want you business mail collected, your employer would probably have a fit about it going first to Microsoft – it would certainly blow their compliance audits out of the water; this would be different to Office 365 hosted mail, which is partitioned into a separate client space for each customer.</p><p>This was a problem with the early versions of Acompli (Outlook for Andoid and iOS), before Microsoft bought it and re-worked it. They stored your username and password on their servers and pulled the information from your mail servers onto theirs, before pushing it down to the client. That made what was otherwise the perfect corporate email tool unusable by corporate users. They have changed it in the meantime and it now pushes or pulls directly from your mail provider to you.</p><p>I accepted this for my Outlook.com account and used Outlook for Android from the getgo, but only switched to using it with my business email when they changed how it worked.</p>

  • maethorechannen

    Premium Member
    11 January, 2019 - 6:00 am

    <p>It depends on how important maintaining a non-revenue generating email client that can access 3rd party mail services is for Microsoft. If it's not important at all, then replacing it with an outlook/office365.com PWA makes sense. </p>

    • Daekar

      11 January, 2019 - 6:16 am

      <blockquote><em><a href="#395415">In reply to maethorechannen:</a></em></blockquote><p>I feel like a fairly user-friendly email client that works with multiple email providers is a minimum bar for a modern OS to reach. I can't think of a time when any other competitor OS hasn't offered something good enough for most people.</p>

    • BigM72

      11 January, 2019 - 6:55 pm

      <blockquote><em><a href="#395415">In reply to maethorechannen:</a></em></blockquote><p>Windows still earns revenue. And if it comes in the box with Windows it should be considered part of Windows' value proposition no different to iLife suite for macOS was.</p>

  • Usman

    Premium Member
    11 January, 2019 - 7:06 am

    <p>I believe there is a plan to do so, it's actually hidden in plain sight. If you go to the outlook.com page without signing in, you'll notice in the mock up there is a single outlook account icon with another icon adding another account.</p><p><br></p><p><img src="https://i.imgur.com/eoNzdY7.png"></p><p><br></p><p>Outlook web isn't finished development, it's still always being improved. I think the priority is to get Office 365 Business onto the new web app before they push it further as a PWA multi account client.</p>

    • TheJoeFin

      Premium Member
      11 January, 2019 - 8:08 am

      <blockquote><em><a href="#395444">In reply to Usman:</a></em></blockquote><p>That is a good catch! I never noticed that. You're right that it is never finished, but most software these days is never finished.</p><p><br></p><p>I can't remember if Microsoft ever made a statement about their plans to make Outlook.com into an email client. Have they ever said anything publicly?</p>

      • Usman

        Premium Member
        11 January, 2019 - 8:44 am

        <blockquote><em><a href="#395494">In reply to TheJoeFin:</a></em></blockquote><p>They haven't publicly, I did send a tweet to Peter Skillman to find out if that graphic is a concept or part of a product roadmap, just waiting on a response</p>

      • Usman

        Premium Member
        11 January, 2019 - 5:43 pm

        <blockquote><em><a href="#395494">In reply to TheJoeFin:</a></em></blockquote><p>Huzza! </p><p><br></p><p><img src="https://i.imgur.com/HBIDv56.png"></p><p><br></p><p>It's coming, but no eta</p>

  • yoshi

    Premium Member
    11 January, 2019 - 8:59 am

    <p>It would be nice if they would get Calendar out of beta at this point. Then worry about a PWA.</p><p><br></p><p>Oh – and finish the To-Do integration with Outlook.com.</p>

  • Paul Thurrott

    Premium Member
    11 January, 2019 - 2:18 pm

    <p>You're right. But there's no reason it couldn't be updated to that end.</p>

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