is reporting issues in the Feedback Hub a waste of time?


Can anyone “in the know” answer this? I hear people say to not even bother reporting problems/issues in the Feedback Hub because Microsoft only looks at the super common complaints that have lots of votes, but others say that Microsoft does in fact look at everything and fix bugs/issues even if they have no votes. WHAT IS THE TRUTH!?!? hahaha

Comments (5)

5 responses to “is reporting issues in the Feedback Hub a waste of time?”

  1. jimchamplin

    Post feedback. Just post feedback. it helps us all! We should have a forum just for Windows feedback so that we can link to stuff we've submitted and Paul's community can help buoy stuff.

    • YouWereWarned

      In reply to jimchamplin:

      A perfect example of the problem, Jim...your comment has the only upvote in this thread, and nevertheless displays last.

      I want to see all of this mythical cloud machine intelligence at work in the feedback hub, culling, and combining, and prioritizing. Instead, the hub seem to live or die based upon whether the new guy is on vacation or not.

  2. Lewk

    Sometimes I feel that it's a waste of time. I reported the crashing bug for the Outlook Mail UWP app, that appeared a month ago that was related to the Contact Profile Icons they introduced. I identified the cause of the crash and posted feedback in the feedback hub immediately. Only for it to be lumped into a "Solved" and very general Collection of "Outlook Mail Crashes." I submitted it again, and again it was lumped into the same generic Collection, but my feedback had specific information on how to reproduce the crash and the actual reason for the crash as well as a performance log. A few weeks go by and I submit another feedback with the same information and linked it to the Outlook twitter feed. 3 days later it was patched and fixed. So I think in its current state the feedback hub is broken, in that important submissions can be ignored and lumped into pointless collections. But it can be helpful if you link to it to Microsofties on twitter, I guess.

    • Bdsrev

      In reply to Lewk:

      That's extremely depressing to hear. I've also posted lots of feedback about various issues or problems with screenshots included and very clear instructions on how to reproduce and I wonder if they just don't care. I wish Paul or Brad could chime in here, I think we would all like to know if we are screaming into the wind when we post in the Feedback Hub

  3. rameshthanikodi

    I think it's a great way to signal to microsoft what features people want - like when they added the "slide up" animation to the start menu and the resizing window redraws. But it's not so great for bug reports, like how the webcam issue slipped through in the anniversary update, and god knows what else.