My Library in Store is empty

I am setting up a new laptop and when I open the Microsoft Store App and go to the My Library section, it is empty. I expected to find all the apps I have downloaded on other Windows computers. I am logged into my account so that is not a factor! any ideas?

Conversation 6 comments

  • CalvusVir

    Premium Member
    20 February, 2021 - 2:15 pm

    <p>No ideas on that either as I'm in the same boat. I've actually purchased 2 apps and they don't even show up. Even the list of apps that I have installed from the store is wrong. So, it's broke for sure.</p>

  • Paul Thurrott

    Premium Member
    20 February, 2021 - 3:17 pm

    <p>I'm seeing the same thing. There's a glitch in the Matrix!</p>

    • simard57

      20 February, 2021 - 6:40 pm

      <blockquote><em><a href="#614368">In reply to paul-thurrott:</a></em></blockquote><p>Maybe I should take comfort in numbers – but I am not.</p><p>bad week – I check on Orby TV in anticipating of reactivating it soon and it gave a "not accepting new customers" on their site – maybe I am the kiss of death ;)</p><p><br></p>

  • lwetzel

    Premium Member
    20 February, 2021 - 8:08 pm

    <p>I get </p><p><br></p><p>"Add some apps. There's nothing in your library."</p><p><br></p><p>However, if I choose "Apps" instead of "All types" I see my apps (installed or not). </p>

    • simard57

      20 February, 2021 - 8:24 pm

      <blockquote><em><a href="#614417">In reply to lwetzel:</a></em></blockquote><p>duh – that worked!</p><p>why? lol</p><p><br></p>

    • Paul Thurrott

      Premium Member
      21 February, 2021 - 9:11 am

      This kind of mistake is at least innocuous: You can change the view filter and see your content. And you can navigate to a specific app or game and see that you own it, thankfully.

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