Help with Office


suddenly this morning, each time I try to open a Micorosft 365 application, I get the Office logo, and a message saying, “Updating Office, please wait a moment”. After a few seconds, I get the error message: “Error, unable to start correctly, error code 0xc0000142. Click OK to close the application”. I tried Outlook, Word, Excel, Powerpoint and they all return the same error.

I looked it up a bit online and the only suggestion I find is to uninstall and reinstall the apps. I did that, but exactly the same thing happens. Anyone has any suggestions?



Conversation 2 comments

  • wright_is

    Premium Member
    08 February, 2021 - 8:04 am

    <p>Microsoft 365 having problems this morning?</p><p>I noticed that the servers were slow, when I was adding users this morning. </p><p>Update: Just had a notification for Microsoft 365 administrators, that Microsoft is experiencing problems with SharePoint Online this morning and users are unable to log on or get an error…</p>

    • vladimir

      08 February, 2021 - 9:40 am

      <blockquote><em><a href="#612260">In reply to wright_is:</a></em></blockquote><p><br></p><p>thank you. In the meanwhile I solved it by using the repair function of the installer of the Office app. I panicked a bit this morning because it's not nice to start on Monday morning a long week of work, with the main apps I use that don't even start :-)</p>


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