Xbox Suffered a Big Outage Last Night

Posted on February 26, 2021 by Paul Thurrott in Xbox One, Xbox Series X, Xbox Series S, Project xCloud, Xbox with 16 Comments

I hope no one was hoping to escape reality for a few hours using Xbox last night because the service experienced an hours-long outage.

“We are aware that users may not be able to sign-in to Xbox Live at this time,” the Xbox team tweeted at about 4:00 pm ET yesterday. “Our teams are currently investigating to fix this issue.”

After a couple of updates, the Xbox team later tweeted that the issues had been resolved and that the service was back up. That update arrived at about 9:30 pm ET.

On the Xbox Status page, which is now all green, Microsoft labeled the outage as a “Major outage,” and noted that virtually all of its Xbox services, including the Game Streaming (xCloud) feature of Xbox Game Pass Ultimate, were down.

I believe this is the first major Xbox outage since the release of the Xbox Series X|S consoles.

Join the discussion!


Don't have a login but want to join the conversation? Become a Thurrott Premium or Basic User to participate

Comments (16)

16 responses to “Xbox Suffered a Big Outage Last Night”

  1. thretosix

    It was a crappy situation, glad it was resolved soon enough. Was able to get online and start the Winter season in FH4 last night when I got home from work.

  2. ragingthunder

    The irony is real here. Just a couple of days ago Thurrott was heavily preaching cloud gaming.

    • Paul Thurrott

      I don't think you understand how irony works, but regardless, this is the first major Xbox outage in almost a year.
  3. rbgaynor

    "I felt a great disturbance in the Force, as if millions of basement dwellers suddenly cried out in terror and were suddenly silenced"

  4. jules75

    Actually yes, I was hoping to escape reality for a couple of hours last night. My state of the art Xbox Series X is effectively a block of black plastic without Xbox Live. Couldn't play any Game Pass games, and even games that I owned (like COD) would not function.

    I love the Xbox and Xbox Live Platforms, but I do wish I could still use my console if services are down.

  5. christianwilson

    I tried to play last night for the first time in a while and as luck would have it, Xbox Live was down. Oh well.

  6. Jester

    I switched my console to offline mode and wasn't able to play any Gamepass games. I thought as long as your Xbox is set to home console you can play Gamepass and Gold games without being online?

  7. Stokkolm

    I'm seeing reports that it was a significant DDoS event.

  8. b6gd

    With Microsoft's clear focus on a Cloud and Subscription future, these type of outages are never good.

    My team at work manages our O365 and Azure solutions and in 2020 we had a lot of outages, some with multiple week issues. We also manage AWS solutions which never had any issues.

    Sure 2020 was a challenge for many vendors but when you are putting all of your eggs in the cloud basket you need to get it right.