Microsoft’s Surface Pro X Is the Most Repairable Surface Ever

Posted on November 8, 2019 by Mehedi Hassan in Hardware, Microsoft, Microsoft Surface with 7 Comments

Microsoft’s Surface devices aren’t known for their repairability. In the past, Surface devices have been incredibly hard to repair or upgrade, though that has changed with Microsoft’s latest line of Surface devices.

The Surface Laptop 3, for example, was significantly more repairable than before, getting a repairability score of 5 out of 10. And Microsoft’s newest Surface device, the Surface Pro X, beats that with a slightly better repairability.

As usual, the folks at iFixit tore down the latest Surface Pro X, and they found the SSD to be really easy to upgrade, as Microsoft had promised. It’s also easy to open up the screws around the device, and many of the components on the device are modular and can be replaced independently.

The display of the Pro X is still a little harder to remove and replace, but it’s a necessary step for almost all repairs. And the only major down point of the Pro X hardware design is how the battery is firmly glued in place, making it significantly harder to replace.

Still, the Surface Pro X received a repairability score of 6 out of 10, which is higher than any other Surface ever. And if that wasn’t enough, the Surface Pro X’s repairability score also beats that of Apple’s iPads which is a major win for Microsoft.

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Comments (7)

7 responses to “Microsoft’s Surface Pro X Is the Most Repairable Surface Ever”

  1. briantlewis

    Doesn't really matter though. The Surface Pro X isn't really useful without x64 app support.

  2. jwpear

    Glad to see Microsoft moving in this direction of more serviceability. If we got the ability to swap the battery easily--similar to the drive swap--I think we'd be where we need to be. Would be nice to see an easy RAM upgrade too, but that's really a stretch.

    I expect the opposite of what is today's reality--cheaper devices are more serviceable than the premium. In my mind, easy serviceability and premium go hand in hand.

  3. harmjr

    I cannot wait to see how that take these improvements and add to the Surface pro 8. I am excited for the next one.

    To me SSD and battery should be changeable on all devices those are the easiest items to fail imo.


    But seriously, who repairs a tablet rather than just buying a new one.

    How does this even matter?

  5. dontbeevil

    Lol i cannot even write that's more repairable than the ipad, please tell me which community rule break this comment


    finally this my third comment, with a complain, wasn't deleted