Microsoft Has A Dedicated Support Line For Surface Studio Owners

Posted on November 23, 2016 by Brad Sams in Hardware with 15 Comments

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Today, Microsoft began shipping out its Surface Studio to those pre-ordered the device on the first day of availability. If you were quick to pull the trigger on the new AIO PC, check your inbox as you should have a shipping notification for your device.

The Surface brand, while generally regarded as being a high-quality brand, has had its fair share of issues, especially with new product lines. Seeing as the Studio is the highest price device the company has sold in the Surface family, Microsoft wants to make sure there are zero issues with the device but also knows it’s not realistic that all of the first run devices will be perfect.

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For those who have purchased a device, Microsoft is providing a dedicated phone line to these users to help them with any issues they may have with the new device. After spending at least $3000 on a new device, this type of high-quality customer service is likely appreciated by the early adopters.

If you do get your Surface Studio this week (or anytime, really), we’d love to know your initial impressions; drop us a line in our forums.

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