Google Assistant’s Duplex Feature Expands to More States in the U.S.

Posted on March 6, 2019 by Mehedi Hassan in Google, Android with 9 Comments

Google’s AI-powered Duplex feature is coming to more states in the United States. The company first started testing the new technology back in October of last year with users in New York, Atlanta, Phoenix, and San Francisco Bay Area.

It’s now making the feature available in 43 states for Pixel device owners.

Google Duplex, for those unfamiliar, is an AI-powered feature on Assistant that allows the Assistant to make reservations on your behalf. The feature works by automatically calling up a restaurant, and making a booking for you, all while talking naturally like an actual human. You just need to ask the Assistant to make a reservation for you, and it will take care of the rest.

With the latest expansion, Duplex is now available in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Google is also planning to bring Duplex to more devices. Over the next few weeks, Google plans to make the feature available on more, non-Pixel Android devices, as well as iOS devices.

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Comments (9)

9 responses to “Google Assistant’s Duplex Feature Expands to More States in the U.S.”

  1. roncerr

    But yet I can't book a recurring event in Google calendar like patch Tuesday or any event occurring monthly on the same day of the week.

    • mikes_infl

      In reply to Roncerr: I haven't been able to figure out how to do it with voice commands, but Google Calendar has been able to do recurring events each month on the same 1st, 2nd... day of the week for some time now.
      I'm not sure when that started but I do it with the Chrome browser and with Google's Android calendar app. (not sure about IOS) BUT it sure ISN'T something you'd call intuitiive. It's real easy to do - AFTER the first time you get it done.
      While creating the event in a browser, just to the right of the "All Day" checkbox is a "does not repeat" dropdown menu. If you set the correct date for the first occurence, it will offer "Monthly on the XX ___day".

  2. roncerr

    Why can't my Pixel 3 remember what app I last used to play audio when I connect it to a BT device. My Galaxy S3 mini from 6 years ago can still do it.

  3. ggolcher

    *sigh* Texas is excluded

  4. hoomgar

    When it can cook me dinner and clean my house I'll be impressed.  "Welcome to Machine"

  5. karlinhigh

    Does anyone here have real-world experience with this thing, both as Duplex user and Duplex contactee? I've become used to making interpreted-sign-language phone calls for some deaf acquaintances. (I learned ASL twice and still don't know it, it's VERY use-it-or-lose-it for me. So video calls aren't a good option.) There are certain pacing and word choices that make things easier for the interpreter, and I don't mind going to extra efforts.

    But if I became aware that I had a digital assistant on the other end of the conversation, just because its user couldn't be bothered to call me... hmm. Not sure how that would go down.

  6. nikul

    nice one

  7. sirajclm

    Thanks for your valuable information

  8. locego2019

    I really like all about this info