Consumer Reports v. Apple: It’s About Trust (Premium)

Consumer Reports v. Apple

When Consumer Reports refused to recommend the new MacBook Pro because of battery issues, Apple shot back and said there was nothing wrong. But now they've released a software fix that addresses the problem. And because they're Apple, they've further accused the publication of messing up its tests by using a "hidden" setting.

As you may recall, Consumer Reports in late December refused to recommend the new MacBook Pro laptop because of battery life issues. This was the first time any MacBook did not receive a recommended rating from Consumer Reports. And Consumer Reports' findings mirrored complaints that it correctly noted were "popping up online since the laptops first went on sale in November."

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