Relax, Spotify is Sticking with Windows Phone

Thanks to a misinformed comment by a Spotify customer support representative, we were treated to premature reports that the music service had killed support for its app on Windows phone. But Spotify has since clarified matters: Windows phone support is continuing, and a new version of the app will explicitly support Windows 10.

The drama began over this past weekend, when various enthusiast tech blogs began reporting on a quote from a Spotify customer support representative, who wrote the following in response to a question:

Let us try and shed some light on our possible upcoming updates.

We can confirm Windows Phone 8.x is no longer supported. You can still use our Spotify application on the associated devices but it will no longer receive any further updates and download the application. We apologize for the inconvenience.

Regarding Windows 10, we can’t say at the moment if or when any specific release will be out, but as soon as there is something new, you will receive a notification on your device that an update is available and prompted to download it.

This seems clear enough: Spotify will no longer update the current Windows phone app, but the firm may or may not be providing an updated version for Windows 10 (Mobile).

“Spotify just stuck another nail in Windows Phone’s coffin,” as one click-bait headline noted.

Not so fast.

In a post to its support forums, Spotify “clarified recent information,” which is to say it completely refuted the earlier statement.

Our main goal at Spotify is to offer the best music experience on the market, covering all platforms.

To clarify our recent information regarding the Windows Phone experience, we will continue supporting the Windows Phone 8.1 experience moving forward and we are actually improving our support for Windows 10 in our coming update 5.2, which will be available starting today.

If you’d like to see a Universal Windows 10 Spotify app, you can show your support here.

To summarize:

Spotify will continue to support its app on Windows Phone 8.1.

Spotify will improve its support for Windows 10 (Mobile) in a new version of the app that will ship today.

That new version of the app is not a UWP (Universal Windows Platform) app, but Spotify is open to creating such a thing if there is enough interest. (If that happens, that means we could see a native Spotify app for Windows 10 for PCs and tablets too.)

Back away from the cliff, folks.