Uber Launches New Comfort Option That Allows You to Get a Quieter Ride

Uber is introducing a new option for riders in the United States: Comfort. Uber Comfort is a new option that gives users more comfortable rides at a price higher than Uber X.

Uber says the new Comfort option comes with newer, mid-size cars that provide extra legroom and extra space for increased comfort. Uber Comfort is only available to drivers with a rating of 4.8, or higher, too.

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Uber Comfort also gives you the ability to get a preferred temperature within the car during your ride. But more importantly,  you can choose to get a quiet ride — in other words, you can simply ask your driver to not speak with you during the ride. And although that does sound really inhuman for some, it could be useful for others. Uber makes it clear that this is not necessarily a requirement for drivers, and it’s more of a preference. Uber lets you choose between “happy to chat”, “quiet preferred” and “no preference” for the conversation during the ride.

TechCrunch reports that the prices for Comfort are 20-40% higher than Uber X, excluding surge pricing and other additional prices. Uber Comfort is now available in Atlanta, Austin, Baltimore, Boston, Charleston, Charlotte, Chicago, Connecticut, Dallas, Fresno, Hampton Roads, Houston, Honolulu, Indianapolis, Kansas City, Las Vegas, Los Angeles, Madison, Memphis, Milwaukee, Nashville, New Jersey, New Orleans, Omaha, Orange County, Ottawa, Palm Springs, Phoenix, Pittsburgh, Portland, Raleigh-Durham, Rhode Island, Richmond, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, St. Louis, Tampa Bay, Tucson, Wichita, and Washington D.C. It’s not clear if Uber will expand the new option to other countries, though.

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Conversation 5 comments

  • Atoqir

    09 July, 2019 - 2:24 pm

    <p>You can also have a quiet ride for no extra cost. Put your headphones on or just make it clear you don’t want to chitchat. </p>

  • james_wilson

    09 July, 2019 - 2:30 pm

    <p>Black Mirror (show on Netflix) – coming to life. Only able to get premium services if you have a specified rating….</p>

    • lvthunder

      Premium Member
      09 July, 2019 - 3:34 pm

      <blockquote><em><a href="#440702">In reply to James_Wilson:</a></em></blockquote><p>It's the driver that has to have the high rating. Not the passenger. So you are paying extra (and I assume the driver gets more money) to get the better drivers.</p>

      • Captain_Eric

        10 July, 2019 - 12:01 am

        <blockquote><em><a href="#440710">In reply to lvthunder:</a></em></blockquote><p>Yea, good point. Except it's still "Black Mirror" for the driver. </p>

  • csalese

    09 July, 2019 - 3:34 pm

    <p>I'll stick with Uber X and just ask the driver to adjust the AC if I'm uncomfortable and let them know when I'm not in the mood to chat. As for additional leg room etc. are they planning to deploy a fleet of Maybachs??? I'm over 6' tall and never had a problem with any Uber X.</p><p><br></p><p>This is just silly…</p>

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