WhatsApp is Losing its ChatGPT and Copilot Chatbots

WhatsApp users will soon lose access to the ChatGPT and Copilot chatbots that arrived in the messaging app in late 2024. A recent update to WhatsApp’s platform policies will prevent AI providers like OpenAI and Microsoft from using the company’s WhatsApp Business Solution to interact with consumers.

OpenAI announced back on October 21 that ChatGPT would no longer be available on WhatsApp after January 15, 2026, due to these policy and terms changes. At the time, the company said that more than 50 million WhatsApp users were using the messaging app to interact with ChatGPT. OpenAI also invited these users to link their ChatGPT account through the chatbot’s contact profile in order to move their WhatsApp conversations to their ChatGPT history.

Earlier this week, Microsoft’s Copilot team also announced that Copilot on WhatsApp will stop working after January 15, 2026. However, the company warned that it wasn’t possible to import Copilot on WhatsApp chat history into the Copilot app or website, so it’s inviting users to save their conversations using WhatsApp’s export tools instead.

The upcoming removal of ChatGPT, Copilot, and other third-party AI services means that Meta AI will soon become the only chatbot you can talk to in WhatsApp. On mobile devices, Meta AI currently appears as an icon at the bottom right corner of WhatsApp’s Chats tab, and it’s also integrated into the app’s search bar.

While WhatsApp is trying to put Meta AI front and center, ChatGPT and Copilot are both getting more “social.” ChatGPT rolled out group chats to all users this week, and Microsoft is also testing a similar feature in Copilot in the US.